solid edge crash after starting a new document

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Hello at all,

i have a problem with starting a new document in solid edge free 2D.
I have installed it several times, but the problem can't be patched.
System requirements and drivers are ok.
The crashlog-data contains following:
"The rollback event cannot allow saving of the active document because the command stack is empty."
Is this bug a popular bug and are there solutions for it?

Thanks for all answers!
(and sorry for my bad english, i'm from germany:-)
4 REPLIES

Re: solid edge crash after starting a new document

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Have you been having this problem all along?
Or, is this a new problem?
Can you send the crashlog to me?
Regards,
Rick B.

Re: solid edge crash after starting a new document

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Hello Ricky Black,

thank you for your quick reply!
No, it's not a new problem. I coudn't open a new document at any time. I'd installed solid edge yesterday the first time.
Here's the complete content of the crashlog-file:
http://rapidshare.com/files/318966869/crashlogf.txt.html

Many thanks!

Re: solid edge crash after starting a new document

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I have sent the crash log to the development team to take a look.
Here is one thing you can try in the mean time.
Turn the Hardware Acceleration on your video card all the way down and then
run Solid Edge 2D Drafting.
If this fixes the problem, then start bumping up the acceleration one notch
at a time, testing with each change.
Once you get to a point where it fails again, back off one notch.
Rick B.

Re: solid edge crash after starting a new document

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Hello Rick,

I found the problem on a different computer-forum on the internet. It was purely by chance!
It depends on the OpenGL-settings of my current graphic-driver. I updated it to an Open-GL-enabled version and now it works correctly!
Thank you for your efforts!
So long...

jumare