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Solid edge download finishes but does not install

I am trying to install on a windows 7 64 bit computer

It gets through the download and starts the preparation section

Disappears with no installation

Thanks for the help

5 REPLIES

Re: Solid edge download finishes but does not install

Hi there,

 

A few things come to mind....

 

  1. what browser are you downloading on?
  2. do you have any download manager running, to restore connection interuptions? [corrupt, or incomplete installer files will not run]
  3. are you choosing to save file to disk for installing? [can then right click, to "run as administrator"]
  4. is your system spec fully compatable with running Solid Edge?
Sean Cresswell
Design Manager Streetscape Limited
Solid Edge ST9 [MP8] Classic [x2 seats]
Windows 10

Re: Solid edge download finishes but does not install

Befire attempting to download and install...

 

Clean up your %temp% folder

Make sur eyou have at least 6GB of free disk space available

Ensure that you are running as an administrator account

Temporarily disable UAC

Temporarily disable anti-virus while downloading and installing

 

If that still doesn't work check the %temp%/SEWebInstall.log file for errors/clues.

 

If still not able to install after following the above, have you changed the file associations and default behaviour for .exe files?

Re: Solid edge download finishes but does not install

Hi,

 

I'm running into the same issue.  Here is the log info.

 

 

***onfrmSEWebInstallLoad
***IsNetworkConnected
SE Version Found:
Ini Version: 107
URL expiry date: 02/07/2015 15:57
***HasEnoughDiskSpace
***End Download
***Begin Package extraction
Eval package: C:\SEV107WebInstall\SEV107EvalPackage.exe
Package extraction folder: C:\SEV107WebInstall
Unpack - System.ComponentModel.Win32Exception: The process cannot access the file because it is being used by another process
at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)
at SEWebInstall.frmProgress.bkWorkerUnpack_DoWork(Object sender, DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
***End Package extraction
***Begin SE Installation
SE installation folder doesn't exist-terminating: C:\SEV107WebInstall\Solid Edge

Re: Solid edge download finishes but does not install

The reason why your install isn't working is clearly stated in the provided log file:

 

...SE installation folder doesn't exist-terminating: C:\SEV107WebInstall\Solid Edge

 

For whatever reason your system is unable to extract and create the C:\SEV107WebInstall\Solid Edge folder.

 

Did you follow the above suggestions including temporarily disabling your anti-virus?  According to the error messages something appears to have a lock on the file:

 

...Unpack - System.ComponentModel.Win32Exception: The process cannot access the file because it is being used by another process

Re: Solid edge download finishes but does not install

Thanks,

 

Windows Defender was blocking it.  Odd, first time it blocked anything.