What's the SE Product Dev. Center email address ?

Valued Contributor
Valued Contributor

Hello.

 

Does anybody know the email address of the SE Product Development Center?

 

MS Outlook is not working properly in my machine, so I cant' see any email address to send the dump file generated by SE.

 

Also. What's an IR(what does it mean) and how can I open it? Is it through a webkey account in SE website?

 

ErrorMsg.jpg

 

Thanks!

2 REPLIES

Re: What's the SE Product Dev. Center email address ?

Solution Partner Phenom Solution Partner Phenom
Solution Partner Phenom

In the registry, under HKCU\Software\Unigraphics Solutions\Solid Edge\Version 106\CrashLog,

there is the CrashLogEmailAddress defined (rmseanalyze@ugs.com).

 

An IR is an Incident Report and can be created on the GTAC site using your webkey.

Re: What's the SE Product Dev. Center email address ?

Valued Contributor
Valued Contributor
Thanks a bunch Martin!