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Crash Log

PLM World Member Valued Contributor PLM World Member Valued Contributor
PLM World Member Valued Contributor

Good Morning,

I've been receiving these crash logs pretty frequent.  I open a new part etc. Or in the middle of a document Solid Edge crashes.

 http://screencast.com/t/T8ZeLQpIWqN

 

Thank You

Greg

3 REPLIES

Greg,   Hard to say what is causing this, but it is usual...

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Greg,

 

Hard to say what is causing this, but it is usually [not always] a system fault....this can most commonly be related to system memory [RAM] over burdon.

Not much you can do about it [other than upgrade] except for allowing for this in your work flow, by simplifying the data set you are working on at any given time.

Sean Cresswell
Design Manager Streetscape Ltd
Solid Edge ST10 [MP8] Classic [x3 seats]
Windows 10 - Quadro P2000
Testing: Solid Edge 2019

Re: Greg,   Hard to say what is causing this, but it is usual...

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor
If it happens in only the 3D environments, I have seen this caused by the graphics adapter/driver.


Ken
Production: ST10 MP7, Testing: SE 2019
http://Grundey.blogspot.com

If you have been clicking 'Yes' on the crash dialog to se...

Siemens Genius Siemens Genius
Siemens Genius

If you have been clicking 'Yes' on the crash dialog to send the logs to SE, you can ask for an investigation of your crashes by contacting your VAR or GTAC (depending on where you are and if you have maintenance). The SE development team can then investigate, based on the log files, if your issue can be resolved in code.

 

Aditya

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Aditya Gurushankar
Manager, Solid Edge Planning