Cancel
Showing results for 
Search instead for 
Did you mean: 

Download file prompt on entering solid edge

Experimenter
Experimenter

Hello,

 

I just downloaded ST7. Any button I touch after opening Solid Edge, keeps bringing up this file download screen. whether I select open, save or cancel to get rid of it, the following button or 2 triggers the same window to pop up.

 

How do I get passed this to use the software?

 

Thanks,

Jac

5 REPLIES

Re: Download file prompt on entering solid edge

Experimenter
Experimenter

Turns out it's related to the tooltips, so I unchecked the box under

 

Solid Edge Options/Command Buttons/"show basic tooltips"

 

As a new user though I could probably use these. If anyone knows how to fix this please let me know.

 

Thanks,

Jac

Re: Download file prompt on entering solid edge

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Hello Jac,

 

This seems to me, to be a deeper issue, possibly pertaining to incompatible system specs, or a faulty download and/or install.

 

Maybe you could [if you haven't already] try, uninstalling, rebooting, and reinstalling. [right click and select Run As Administrator, even temporarily disabling Antivirus]

Sean Cresswell
Design Manager Streetscape Ltd
Solid Edge ST10 [MP8] Classic [x2 seats]
Windows 10 - Quadro P2000

Re: Download file prompt on entering solid edge

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Download and install Flash.  The enhanced Tooltips use Flash videos...

 

REVISED

 

Saw your image and it looks like it may have to do with your Internet Explorer settings.



Ken

Production: ST10 MP7
Testing: SE 2019
http://Grundey.blogspot.com

Re: Download file prompt on entering solid edge

Experimenter
Experimenter

Looks like this one is solved.

 

-Updated flash. Still issues

 

-installed SP1 for Win7 then. need prior to IE11. still issues 

-installed IE11 browser. problem solved.

 

All my pop up and tool tips work as they should.

 

Moderator can close/lock this one out.

 

Thanks guys.

Jac

 

Re: Download file prompt on entering solid edge

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Jac wrote:

Moderator can close/lock this one out.


Hello Jac,

 

That is great news, you got it sorted.

 

Because you are the one that started this thread, you [the only one that sees this feature] have control of marking another one or more responces as an "Accepted Solution"....see the button highlighted from one of my own posts, in the picture below.

 

All the best.

 

SECommunity_AcceptAsSolution.PNG

Sean Cresswell
Design Manager Streetscape Ltd
Solid Edge ST10 [MP8] Classic [x2 seats]
Windows 10 - Quadro P2000