Error when trying to save model as 3D PDF

Valued Contributor
Valued Contributor

All twenty seats of Edge at our facility are now unable to save .asm, .par, .psm as 3d PDFs.  We are still able to save drafts as standard pdfs though.  For awhile we still had one machine that would allow it, but now it no longer does.  I am attaching a screen shot of the error we get.  Any help is greatly appreciated.

 

We are on ST5, MP10, but the issue did not appear when updating service packs.

 

Nate Bott

8 REPLIES

Re: Error when trying to save model as 3D PDF

That's strange, I tried it and no error.

1.JPG

2.JPG

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Daniël Schuiling
Solid Edge ST7
Teamcenter 10

Re: Error when trying to save model as 3D PDF

Valued Contributor
Valued Contributor

It used to be that I could get it to work, and then at some point it stopped.  I don't know if it is Windows or Adobe related.  I am fairly confident that it has not been related to an service packs since it has been a gradual loss of capability, and not all at once. 

Re: Error when trying to save model as 3D PDF

Did you already tried to reset Solid Edge?
This via register.
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Daniël Schuiling
Solid Edge ST7
Teamcenter 10

Re: Error when trying to save model as 3D PDF

Valued Contributor
Valued Contributor
No, I haven't tried to reset. Unfortunately, I have forgotten how to reset via the register.


[cid:image003.jpg@01CFE141.0046AF70]Nate Bott
Senior Mechanical Engineer
Morbark, Inc.
8507 S. Winn Rd. | P.O. Box 1000 | Winn, MI 48896
P: (989) 866-2381 | F: (989) 866-2280
www.morbark.com| nate.bott@morbark.com

Re: Error when trying to save model as 3D PDF

Start - Run - regedit - HKEY_CURRENT_USER\Software\Unigraphics Solutions\Solid Edge\Version 107
First make a copy of this register key.
Than delete.
Only this key, not the other ones because than SE won't work anymore.
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Daniël Schuiling
Solid Edge ST7
Teamcenter 10

Re: Error when trying to save model as 3D PDF

Valued Contributor
Valued Contributor
I will have to get with our IT department; I am locked out of accessing these areas.


[cid:image003.jpg@01CFE143.F7416430]Nate Bott
Senior Mechanical Engineer
Morbark, Inc.
8507 S. Winn Rd. | P.O. Box 1000 | Winn, MI 48896
P: (989) 866-2381 | F: (989) 866-2280
www.morbark.com| nate.bott@morbark.com

Re: Error when trying to save model as 3D PDF

Valued Contributor
Valued Contributor

I was able to delete registry, but this did not solve the problem.  I had turned in an IR  sometime back, but response was that it is not an edge related problem.  I didn't dig any further at that time because we still had machines that it worked on, now we no longer do.

 

Re: Error when trying to save model as 3D PDF

Perhaps a repair of SE?
I don't know for sure but I believe you don't need Adobe Pro for translating into 3D PDF.
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Daniël Schuiling
Solid Edge ST7
Teamcenter 10