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Firewall/ internet connectivity issue

Experimenter
Experimenter

Was currently working on a drawing, and trying to open a new assembly, when program froze. No big deal. Restarted program, went to sign in, and warning message popped up saying firewall connectivity issue or lack of internet connection. Restarted computer and again same thing. now cannot sign into my account to open program. Internet is obvisouly working as I am on this forum and posting.  Any help greatly appriciated. 

2 REPLIES

Re: Firewall/ internet connectivity issue

Experimenter
Experimenter

hi, I have read your problem maybe it is happening because of some internal configuration setting of that application and also there is some problem with your internet connectivity. if the problem is with your router then you can take help from Tenda Support Number you can confirm first that is your router is working properly or not.

Betreff: Firewall/ internet connectivity issue

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Hi @HeroLab

 

 

 

another question might be which type of license YOu are using.

 

Are You using a subscription license?

Where SE must connect back to the Siemens license server?

Then iinternet connection is a needed requirement.

 

But on the other hand if SE is running, are there multiple connection request back to the server?

Or - and this sounds possible to me, if You open a document, ...

You have writeen, YOu tried to open a different document while already opened a draft.

 

regards
Wolfgang