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Help w Licensing

Experimenter
Experimenter

Going from ST9 to ST10

 

When I start, the licensing popup says "Click here to obtain a free update...." 

 

I click, but the page it goes to has a 500: Internal Server Error message.

 

Tried going to the GTAC website instead, signed in with WebKey and select License Management>Licenses but it just keeps returning to the GTAC page.

 

TIA

8 REPLIES 8

Re: Help w Licensing

Gears Phenom Gears Phenom
Gears Phenom

I just went to GTAC - License page just to see if it was working for me and it appears so.   I'd suggest calling GTAC.  they should be able to email you a license rather quickly.    800-955-0000

 

Matt Johnson
Solid Edge Certified Professional
Solid Edge 2019 (SEEC) - Production
NX12 (Tc Integration)
Teamcenter 10.1.7

Re: Help w Licensing

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Hi @Johnson_BigMatt

Hhi @peterbrown77

 

 

 

when we are talking about the Solid Edge 2D version ST10, then I thought that this is completely free and if there is no license available, the license wizzard should offer to use a free 2D version which also is the 3D viewer.

 

So if You do not have any licensse file in Your preference folder, than the wizzard should do the rest for You atuomatically.

 

 

 

regards
Wolfgang

Re: Help w Licensing

Experimenter
Experimenter

Just by chance I tried the "3D Viewer" option and it started... I thought it would be in a read-only mode but it appears to be working as it did in ST9.

 

Thanks for the reply, I kept poking around the menus trying to find the "license" option

Re: Help w Licensing

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Hi there @peterbrown77,

 

The "License Utility" is located in the Windows "Programs" list, under the "Solid Edge" group....

 

2018-01-12.png

 

2018-01-12 (1).png

Sean Cresswell
Design Manager Streetscape Ltd
Solid Edge 2019 [MP7] Classic [x3 Seats - Cloud Enabled]
Windows 10 - Quadro P2000

Re: Help w Licensing

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Hi @SeanCresswell

 

 

thanks for clarifying the "License Utility"

 

I thought it to be wellknown, at least if You do not have a proper license, it automatically will appear.

 

 

regards
Wolfgang

Re: Help w Licensing

Experimenter
Experimenter

yes, the License Utility is available in the Programs list.

 

However, when 2D Free starts it presents a dialog that takes you to a dead web page.

Re: Help w Licensing

Siemens Phenom Siemens Phenom
Siemens Phenom

Are you currently running ST9 and looking to install ST10 Free 2D?

Re: Help w Licensing

Experimenter
Experimenter

Yes, but I got it working.