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Key Shot Live Connection Broken

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Hi,


since a couple of days I have seen that when sending data from SE to KeyShot, going back to Se, changing something and try to use the Update KeyShot Button I recieve an error that the Key Shot Live Connection is not set to on and therefore I only can save the file but not update.

 

This was not so from the beginnning.

 

Has anybody any idea what happend?

 

 

regards and thanks

Wolfgang

 



regards
Wolfgang
2 REPLIES

Re: Key Shot Live Connection Broken

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor
Hello Wolfgang,

There was an system update for Keyshot available a few days ago.....could this have been the issue? (do you have it?)
Sean Cresswell
Design Manager Streetscape Ltd
Solid Edge ST10 [MP8] Classic [x3 seats]
Windows 10 - Quadro P2000
Testing: Solid Edge 2019

Re: Key Shot Live Connection Broken

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Hi Sean,



no, not as far as I know!

 

But, and this is the strange thing:

 

Yesterday my computer loaded about 24 Microsoft system patches and afterwards the reconnection of KeyShot works fine again.

 

But don't ask me why! 

 

Thanks and regards

Wolfgang



regards
Wolfgang