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Licensed number of users already reached

Solution Partner Pioneer Solution Partner Pioneer
Solution Partner Pioneer

Hi Edgers,

 

When I try to open Solid Edge this error appears.

error.JPG

But I don't use the license in any machine. I restart the License Manager and the problem persists.

 

I have a SE Classic FL unique host ID.

 

 

The view log shows this.

config service.JPG

 

 

I reinstall the License Manager and the problem persists.

 

Any idea?

 

Best regards,

Xènia Turon

5 REPLIES

Re: Licensed number of users already reached

Siemens Phenom Siemens Phenom
Siemens Phenom

Has the license been borrowed?  

 

Do you have an options file in place that is preventing access to the license?

Re: Licensed number of users already reached

Solution Partner Pioneer Solution Partner Pioneer
Solution Partner Pioneer

Hi @uk_dave,

 

No, the license hasn't been borrowed. 

 

And I don't hace an options file.

Re: Licensed number of users already reached

Siemens Phenom Siemens Phenom
Siemens Phenom

Have you used Task Manager to see if there is a Edge.exe session open on your machine?


Reboot the license server?

Re: Licensed number of users already reached

Solution Partner Pioneer Solution Partner Pioneer
Solution Partner Pioneer

Yes, i reboot the client machine and the license server.

Re: Licensed number of users already reached

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

On the license server, open the LMTools.exe application and on the Server Status tab, click the "Perform Status Inquiry" button.  In the pane below it should show you the total licenses issue and the total licenses in use for Solid Edge as well as list the users who are currently using a license.



Ken

Production: ST10 MP7
Testing: SE 2019
http://Grundey.blogspot.com