SE screen lag/issue - SINCE ST9 installation

Builder
Builder

My co-worker has been having an issue since we installed ST9. I have attached an image showing the issue. Basically if drawing any sketch or showing any dimension "a line trail" will appear ......like theres a graphic issue. Hes been using the same computer since st4 (i think) with no problem......now dealing with this since st9.

 

Any suggestions / ideas on what this issue is or have a solution???

12 REPLIES

Re: SE screen lag/issue - SINCE ST9 installation

Builder
Builder

his computer specs are:

 

-dell precision t3500

-intel xeon w3530 @ 2.8 ghz

-6gb ram

-windows 7 64 bit opterating system

-amd firepro v7900 (fireproGL V)

Re: SE screen lag/issue - SINCE ST9 installation

Esteemed Contributor
Esteemed Contributor

Most likely the video driver. First try: update it.

Bruce Shand
ST9 MP10 - Insight - Win10 - K4200

Re: SE screen lag/issue - SINCE ST9 installation

Builder
Builder
already did that. it was extremely out of date.......updated to the latest driver didnt fix the issue.

Re: SE screen lag/issue - SINCE ST9 installation

Esteemed Contributor
Esteemed Contributor

I don't know if this will help but maybe there's an older driver that would work better:

https://www.plm.automation.siemens.com/en_us/support/gtac/certifications.shtml#lightview%26url=/en_u...

 

specifically the "certification matrix" tab.

Bruce Shand
ST9 MP10 - Insight - Win10 - K4200

Re: SE screen lag/issue - SINCE ST9 installation

Phenom
Phenom

For the line trail issue, try this:

1. Go to Solid Edge Options

2. View Tab

3. Application display area (in the right panel)

4. Check off 'Automatic Selection'

5. Select from the list 'Graphics card driven (Adv)'

 

See attached image.

 

Restart Solid Edge if required.

Hope this helps.

 

~Tushar

 

Re: SE screen lag/issue - SINCE ST9 installation

Builder
Builder

that specifically did not work.....BUT.....i changed one of the settings to "software driven advanced" and the problem has went away. Not sure if there are any downfalls to having SE on this selecting????

 

Now this is not my computer.....it seems like maybe its running a bit slow but i dont know if its any different than previously (being slower). I will have him let me know if its running slower or if im just used to my machine being faster.

 

I will keep you all updated.

-Nate-

Re: SE screen lag/issue - SINCE ST9 installation

Builder
Builder

I will revert to your recommendation if the "software driven advanced" selection seems to be slowing down his machine!!!

Re: SE screen lag/issue - SINCE ST9 installation

Phenom
Phenom

n8nelson2003 wrote:

I will revert to your recommendation if the "software driven advanced" selection seems to be slowing down his machine!!!


With "software driven" setting you totally bypass the graphics card and let the CPU do all the job.

The question is why ST9 goes that bad compared to ST8 ?

 

By the numbers of complains it is obvious that something went wrong, I do hope that someone at Siemens will start to investigate and try to solve this issue.

 

Re: SE screen lag/issue - SINCE ST9 installation

Valued Contributor
Valued Contributor

If many users encounter this problem, they will fix this problem.
However, this is the user's computer or operating system ..
It can be caused by another program.

I have seen cases where this happens for each version.
After all, they bought a new computer.

In my opinion,
Siemens will not fix it because of PC problems.