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ST10 Observations

Valued Contributor
Valued Contributor

1)  When we switched over to Windows 10 for ST9, I noticed that the small tab closure buttons at the corners of the windows disappeared.  They were still there, you just have to click in that general area to close the tab.  The same goes for the pin button on the flyout menus, and the arrow on the menu to get to the pulldown menu to replace parts.  All of the buttons work, they just are not visible.  This didn't seem to get fixed in ST10.  Does anyone have any suggestions?

 

2)  Is it true that the got rid of the local help files.  On our network we don't have connectivity to a lot of outside resources, so the online help won't work.  You used to be able to set this to open the files locally, but now it seems to be asking that the administrator sets up a help server.  Is that the case?

 

 

13 REPLIES

Re: ST10 Observations

Siemens Phenom Siemens Phenom
Siemens Phenom

#1 - not aware of this personally and would have to double-check it.

 

#2 - yes, this is correct, the Help collection has been moved online.  If you wish to have local help then you must install a local help server:

 

https://docs.plm.automation.siemens.com/tdoc/se/110/se_help#uid:xid1129777:index_user_interface:xid4...

 

 

Re: ST10 Observations

Esteemed Contributor
Esteemed Contributor

@uk_dave  Are you aware of a way to point the install to the local Help server either through the Options.xml or on install (under and administrative account, not the users)?



Ken

Production: ST10 MP5
Testing: SE 2019

Re: ST10 Observations

Valued Contributor
Valued Contributor

Well it looks like the online help isn't even hosted on an HTTPS site.  Why?  This is extremely poor as now browsers such as Chrome are restricting any access to non https sites. 

 

Also my CAD system is on a more secure network which restricts all access to non https sites, and there will be no setting up of an internal webserver help server.  I can get to the documentation using my non secure network computer using an ancient version of Microsoft Internet Explorer.  This is ridiculous.  Cmon Siemens get with the program.

Re: ST10 Observations

Siemens Phenom Siemens Phenom
Siemens Phenom

@mdamson actually the help documentation is available as an https address:

 

https://docs.plm.automation.siemens.com/tdoc/se/110/se_help/#uid:index

 

By default the F1/built in help for Solid Edge will use the http address but if it is important to you/your site to use https then simply change the Solid Edge Help document location to point to the https address instead:

 

2018-01-25 15_59_57-Solid Edge Options.png

 

 

Re: ST10 Observations

Siemens Phenom Siemens Phenom
Siemens Phenom

@KennyG not aware of a way to define the local help server either on install or through the Options.xml.

 

You could set the user's registry keys before Solid Edge startup:

 

HKEY_CURRENT_USER\Software\Unigraphics Solutions\Solid Edge\Version 110\Global\OnLineHelpLocation = https://docs.plm.automation.siemens.com/tdoc/se/110/se_help/#uid:index [if you want to use an https Siemens server]

 

HKEY_CURRENT_USER\Software\Unigraphics Solutions\Solid Edge\Version 110\Global\UseOnLineHelp = 1

Re: ST10 Observations

Valued Contributor
Valued Contributor

You can force it to the https site by copying the non http address and then pasting it into the local server location as an https url.  However, something still seems to be screwed up with Siemens certificates, so I still can't get there on my more secure system.

Re: ST10 Observations

Siemens Phenom Siemens Phenom
Siemens Phenom

@mdamson then that is different issue and complaint from what you posted previously.  HTTPS and Siemens certificates are working for me without any issue :-P

Re: ST10 Observations

Valued Contributor
Valued Contributor

Part of my issue probably stem from the way our IT has set up our network.  But there are others in the past that have posted on here with my exact issue.  The other thing that seems to be happening is that Solid Edge is making call to Internet Explorer even in Windows 10, and not Edge, Chrome or Firefox, although I have tried setting each of those as my default browser.  Is there any way to force Solid Edge to pull up a modern day browser when activating help?

Re: ST10 Observations

Esteemed Contributor
Esteemed Contributor

Is IE really that bad? Especially if just for help. We're stuck with it because we use Insight anyway.

Bruce Shand
ST10 MP5 - Insight - Win10 - K4200