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ST10 Program Help Data......???...!!!

Valued Contributor
Valued Contributor

Please,

After using the Solid Edge on the continues maintenance for about 20 years I do not go to help too often but today I did want to check it due to reading the current discussion on the user group on Help.

 

It is 2017, I am using successfully computers since about 1986 and this is want I am getting:ST10 Help Trouble.JPG

 Milan.

Milan Wendl, MEngSc, P.Eng.
AAA Engineering, Canada
ST10, SolidWorks Premium 2018
4 REPLIES

Re: ST10 Program Help Data......???...!!!

Siemens Phenom Siemens Phenom
Siemens Phenom

You are reporting two separate issues here.

 

1 - Security certificate --our online help server is currently experiences issues.  This is a known and our IT team are actively working to resolve this issue.

 

2- Java 64-bit -- you are trying to install the local help server and need 64-bit Java v. 1.8 or higher.  Uninstall *all* existing versions of Java on your system.  Reboot.  Then install *only* 64-bit Java v 1.8 or higher.

Re: ST10 Program Help Data......???...!!!

Valued Contributor
Valued Contributor

I too have seen this in the last few days about the web site having issues.

So I decided to install the local help on my PLM Documentation Server, and everything installed correctly.

But when I press F1 the system still tries to acces the SiemensPLM webite.

 

How do I set the local install to access my PLM Documentation server?

 

Thanks ahead of time.

Re: ST10 Program Help Data......???...!!!

Valued Contributor
Valued Contributor

Few notes just to save perhaps some time to others:

- Installation of Java 64-bit, while keeping my current and updated Java 32-bit

- Doing all on above screen snip and at the end setting up my ST10 local help location shown in the attachment did the trick.

 

 

 

Milan Wendl, MEngSc, P.Eng.
AAA Engineering, Canada
ST10, SolidWorks Premium 2018

Re: ST10 Program Help Data......???...!!!

Valued Contributor
Valued Contributor
Thanks Milan.