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ST6 No Help - Error Message

Experimenter
Experimenter

When trying to access ST6 Help I get an error message "Automation server can't create object number: -2146827859: Automation server can't create object". What can be done?

3 REPLIES

Hi there,   Do you have internet access on the PC with SE...

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Hi there,

 

Do you have internet access on the PC with SE installed?

If not, try going to... SE Appication button > Solid Edge Options > Helpers - Help System [un-check the box]

 

ST6_SolidEdgeOptions_Helpers_HelpSystem.jpg

Sean Cresswell
Design Manager Streetscape Ltd
Solid Edge ST10 [MP8] Classic [x2 seats]
Windows 10 - Quadro P2000

Re: Hi there,   Do you have internet access on the PC with SE...

Experimenter
Experimenter
Sean,

Thank you for your reply, it was "spot on". I now have a workable Help.
Interestingly the PC involved is internet connected but runs IE10 as its browser.

Mark Brinton
Isle of Wight

Re: Hi there,   Do you have internet access on the PC with SE...

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor
I also run IE 10 and the web help works fine, so guessing that is not your issue.


Ken

Production: ST10 MP7
Testing: SE 2019
http://Grundey.blogspot.com