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ST9 Student Version Download issues

Experimenter
Experimenter

I have tried numerous download managers, including downthemall (Firefox), DAP (chrome) and still cannot get ST9 Student version to completely load.  I either get corrupt file, or I get it all the way to the startup wizzard, only to have it stop due to utillities failure right at end of process.

 

using Alienware 18, plenty of internet speed, and memory, no other processes running while downloading, also using Windows 7 ultimate.

 

Any help / advice is welcomed!

 

Thanks in advance

9 REPLIES

Re: ST9 Student Version Download issues

Experimenter
Experimenter
I have pic of error if someone can help. I can E-mail it.

Re: ST9 Student Version Download issues

Esteemed Contributor
Esteemed Contributor

You can post it to this forum.



Ken

Production: ST10 MP5
Testing: SE 2019

Re: ST9 Student Version Download issues

Experimenter
Experimenter

st9.PNG

Re: ST9 Student Version Download issues

Experimenter
Experimenter

Thank you,  I guess I needed to look a bit further to realize this.

Pic shown now.

Re: ST9 Student Version Download issues

Esteemed Contributor
Esteemed Contributor

Found this in relation to Acrobat. Might help...  If you have any previous Solid Edge installs including Viewer, uninstall them all.  Then try ST9.  If you have no previous SE installs, then start with the .NET repair.

 

Step 1: Remove all components or products of acrobat and then try installing.
Run windows installer cleanup utility tool to remove existing acrobat contents on the computer.

1. Download windows installer cleanup utility tool and install it.
http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe
2. Launch windows installer cleanup utility tool from the start menu.
3. Select Acrobat products from the list and remove it.
4. Restart the computer for the changes to take effect.
5. Download latest acrobar reader and install it successfully.

Step 2: If that does not resolve, then manually remove and reinstall .netframework.

Follow the steps in the below link http://support.microsoft.com/kb/923100
Refer to http://support.microsoft.com/kb/839547



Ken

Production: ST10 MP5
Testing: SE 2019

Re: ST9 Student Version Download issues

Experimenter
Experimenter

Thank you so much!

 

It appears to be working now.  I will continue to go through the app to be sure everything is up and running properly.

 

 

Re: ST9 Student Version Download issues

Esteemed Contributor
Esteemed Contributor

@ADAMLCCCAD, what part fixed your issue?



Ken

Production: ST10 MP5
Testing: SE 2019

Re: ST9 Student Version Download issues

Experimenter
Experimenter

netframework repair.  I had the most updated version of Adobe Acrobat, so it could not reload that.

Re: ST9 Student Version Download issues

Creator
Creator

Hello,

I had the same issue. I found that using Microsoft Edge to install the program led to a complete download. For some reason Chrome and some other browsers conect to a server that has an incomplete file for downloading. Hope this helps!