ST9 and 4k monitors

Honored Contributor
Honored Contributor

Hi Edgers,

 

 

 

I have got a call with huge problems and crahses of ST9 together with 2 connected 4k monitors.

As claimed it was no issue till ST8

 

Has anybody similar experiences or issues?

 

Thanks in advance



regards
Wolfgang
6 REPLIES

Re: ST9 and 4k monitors

Pioneer
Pioneer

Is the crash happening when you start ST9, or is it happening during a specific task or command when operating within ST9?

Re: ST9 and 4k monitors

Pioneer
Pioneer

What graphics card are you using and are you current on the drivers?

Re: ST9 and 4k monitors

Honored Contributor
Honored Contributor

Hi,


as far as I have heard it crashes very often at different operations, evironments and tasks.

 

 

Graphic card is a nVidia Quadro 2000 with driver 10.18.13.5382 if I intrerpret the crashlog.txt file correctly

 

The crashlog I have got seems to be from a crash with a draft opend.

 

Thanks for every hint and response



regards
Wolfgang

Re: ST9 and 4k monitors

Pioneer
Pioneer

Is the connection from the graphics card to the monitor(s) an HDMI cable? I understand there have been some issues with the use of HDMI connections.

Re: ST9 and 4k monitors

Legend
Legend

Hello Wolfgang,

i work with 2x 4K-Monitors without any problems on ST9-MP01. I use a nVidia Quadro M2000 connected via DisplayPort with the newest ODE Driver (21.21.13.6926) 369.26. The oldest Driver i used was 362.13. It seems that you use 353.82.

I would try to update the driver.

Greetings from Germany
Christian Kunkel
https://c-k-m.info

Betreff: ST9 and 4k monitors

Honored Contributor
Honored Contributor
Hi,


thank You very much for that info
Iwill forward it to the user together with the driver info.

Keep You informed


regards
Wolfgang