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ST9 and 4k monitors

Hi Edgers,

 

 

 

I have got a call with huge problems and crahses of ST9 together with 2 connected 4k monitors.

As claimed it was no issue till ST8

 

Has anybody similar experiences or issues?

 

Thanks in advance



regards
Wolfgang
6 REPLIES

Re: ST9 and 4k monitors

Is the crash happening when you start ST9, or is it happening during a specific task or command when operating within ST9?

Re: ST9 and 4k monitors

What graphics card are you using and are you current on the drivers?

Re: ST9 and 4k monitors

Hi,


as far as I have heard it crashes very often at different operations, evironments and tasks.

 

 

Graphic card is a nVidia Quadro 2000 with driver 10.18.13.5382 if I intrerpret the crashlog.txt file correctly

 

The crashlog I have got seems to be from a crash with a draft opend.

 

Thanks for every hint and response



regards
Wolfgang

Re: ST9 and 4k monitors

Is the connection from the graphics card to the monitor(s) an HDMI cable? I understand there have been some issues with the use of HDMI connections.

Re: ST9 and 4k monitors

[ Edited ]

Hello Wolfgang,

i work with 2x 4K-Monitors without any problems on ST9-MP01. I use a nVidia Quadro M2000 connected via DisplayPort with the newest ODE Driver (21.21.13.6926) 369.26. The oldest Driver i used was 362.13. It seems that you use 353.82.

I would try to update the driver.

Greetings from Germany
Christian Kunkel
https://c-k-m.info

Betreff: ST9 and 4k monitors

Hi,


thank You very much for that info
Iwill forward it to the user together with the driver info.

Keep You informed


regards
Wolfgang