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ST9 installer downloads, receives files, and then abruptly aborts for no reason

I just downloaded the Solid Edge ST9 installer for Windows 7. I run the installer as an administator and it spends several minutes "Receiving files", but before it gets to the "Preparing installation" portion it just shuts off for no reason whatsoever, and does nothing. Note that the green progress bar fills up completely before the installation ends abruptly.

 

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Betreff: ST9 installer downloads, receives files, and then abruptly aborts for no reason

Hi @davehodgespe

 

 

 

which type of download is this?

 

Do you have a SE subscription or a normal license in use?

 

I only know the standard GTAC download center with the download interface.

There I select the package (ST9 installer with languaga) and say Save It, that's all.

 

If You already have a license and a webaccount (which should be the fact due to You can post here) try this approach.

 



regards
Wolfgang

Betreff: ST9 installer downloads, receives files, and then abruptly aborts for no reason

I purchased an annual subscription.

 

What I did is exactly what you have described. When I called customer support, they indicated that I have a problem with my account. I'm hoping that they can sort it out.