ST9 -view and mark up issues

Experimenter
Experimenter

I have installed Solid edge ST9, when the view and mark up is used to release drawings we are having permission issue with our insight server- nothing has changed server side and is wondering if this issue has come up before

6 REPLIES

Re: ST9 -view and mark up issues

Esteemed Contributor
Esteemed Contributor

Did it work previously with the same user? It sounds like it could be a Sharepoint site permissions issue.

Bruce Shand
ST9 MP8 - Insight - Win10 - K4200

Re: ST9 -view and mark up issues

Experimenter
Experimenter
ST8 had no issues- nothing has changed server side. The user is having issues with insight in the view and mark-up when trying to release it throws errors

Re: ST9 -view and mark up issues

Esteemed Contributor
Esteemed Contributor

You said nothing changed server side...  Did you install the server component for ST9 Insight on the SharePoint server?


Thanks,
Ken

Production: ST9 MP7
Testing: ST10

Re: ST9 -view and mark up issues

Experimenter
Experimenter

Yes, Insight server was installed first before upgrading the CAD guys to ST9, permissions are set at top-level and the CAD guys have full control- these settings havent been touched and have been like this since ST7

 

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Re: ST9 -view and mark up issues

Genius
Genius
I can't find it in the documentation, but I think you need to install the Insight Connect component on the Client side now to get everything to run as usual. It was not required in earlier version of SE/Insight.
Dale Smith
Mitsubishi Electric Power Products, Inc.
ST9 MP5 - Insight

Re: ST9 -view and mark up issues

Experimenter
Experimenter
Insight connect is used in standalone versions,they have the insight client installed which is the same thing...everything is the same as when St8
Was installed...just wondering if anyone else is getting the same in using view and markup with the insight tab