06-19-2017 09:09 AM
Hi all,
I have some issue to download the student edition.
After I have finished the download I clicked on the application and I saw a pop-up "Extraction failed" and the message "File is corrupt". Does someone know how can I fix this error?
Thank you
Simon
Solved! Go to Solution.
06-19-2017 09:13 AM
Sounds like a bad download. Might try downloading again. It is often helpful to use a download manager that supports restarts of failed downloads especially on slow and intermittent internet connections.
06-19-2017 09:17 AM
Thank you for your answer
I have already tried to download 3 times in French and in English. Each time I had the same error. I will try with the download manager.
Simon
06-19-2017 09:20 AM
It is possible the issue is with their distribution server in the area where you are located.