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Solid Edge Subscription Question

Phenom
Phenom

Greetings,

 

I was wondering if there are any other folks using SE on a subscription basis or if anyone knows if subscriptions can be ungraded mid-term.

I ask because I renewed my annual SE Foundation subscription at the end of January. Now it appears that I may need some analysis capabilities on an upcoming project and I wonder if I can upgrade my subscription to a Premium license. I sent an email to customer service, but they didn't seem to understand the question.

 

I thought I would check in here before I tried calling. I was hoping I could just upgrade and pay the prorated difference between the two subscriptions when I request the upgrade.

 

Thanks,

Bob Henry
REH Technical Consulting
Canonsburg, PA 15317
1 REPLY 1
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Re: Solid Edge Subscription Question

Siemens Phenom Siemens Phenom
Siemens Phenom

Bob,

(I believe) you cancel your current subscription and start a new for the second product.

 

Normally your reseller/VAR/Sales should be able to help you out with this. I believe you have a VAR?

Also answer on how the payment & difference are handled in this case. 

 

Good luck!

 

/Ulf

Siemens EMEA GTAC Support