My customer saved Solid Edge Draft file as pdf file.
But created pdf file has not any components.
Pdf file shows background only.
What's wrong with my customer's system?
Please let me know.
Hi, Mr. Wolfgang.
Thanks to your attention to my issue.
Solid Edge version is ST9 and MP8... and Windows 7 64bit...
Is the user using the Save As or Save As Translated to create the PDF? Or is the customer printing the file to a PDF printer? Depending on which path is used to generate the PDF file this may then impact the behaviour.
Executed 'Save As' command on draft mode.
How does the path affect to behaviour?
For example, path is too long or path contains some special characters?
Difficult to tell without looking at the Solid Edge Draft file.
Please attach it here if possible.
In the Save As dialog is the Options... button, have you tried tweaking some setting in there ?
Path as in the "steps taken to create the PDF file" not path as in the "filename".
I can rewrite that sentence as "Depending on which method is used to generate the PDF file this may then impact the behaviour." If that helps.