Solid Edge cleaner?

Esteemed Contributor
Esteemed Contributor

I have a seldom used PC with ST8 installed. Or it used to be. It looks like someone may have deleted the SE folder from the programs folder. But it still appears in the programs and features list. I can't uninstall or repair the ST8 without getting errors. It's giving me: "Error 1721" if that means anything to anyone. Of course, I can't install ST9 because it thinks ST8 is installed and it says I need to uninstall it first.

So I'm stuck. Is there any SE Cleaner software?

 

error1721.PNG

Bruce Shand
ST9 MP10 - Insight - Win10 - K4200
35 REPLIES

Re: Solid Edge cleaner?

On the Install media is a folder called "SPT tools "

in there is "SECleanupALL.exe"

===================================================
Matt Johnson
Solid Edge Certified Professional (ST7 & ST8)
Solid Edge ST9 (SEEC) - Production
NX10 (Tc Integration) Pre-Production Testing
Teamcenter 10.1.6

Re: Solid Edge cleaner?

Esteemed Contributor
Esteemed Contributor

Awesome! I see it and will go try it.

Bruce Shand
ST9 MP10 - Insight - Win10 - K4200

Re: Solid Edge cleaner?

Esteemed Contributor
Esteemed Contributor

I'm not having any joy with that utility. It runs in like one second, says it's done, but nothing seems to have been done.

What is the MSI Cleanup Utility also found under SptTools?

Bruce Shand
ST9 MP10 - Insight - Win10 - K4200

Re: Solid Edge cleaner?

Honored Contributor
Honored Contributor

Hi @bshand

 

 

 

AFAIK You must run the appropriate SECleanup from the right DVD image.

That means in Your case You have to run th SECleaner.exe from an ST8 image!

 

Maybe this changes the results



regards
Wolfgang

Re: Solid Edge cleaner?

Esteemed Contributor
Esteemed Contributor

Thanks @hawcad, that's what I did. GTAC lead me through the regedit steps as well with no results and concluded that I need to rebuild the machine to get rid of it. Seems kind of ridiculous but there it is.

Bruce Shand
ST9 MP10 - Insight - Win10 - K4200

Re: Solid Edge cleaner?

Honored Contributor
Honored Contributor

Hi @bshand

 

 

 

sorry to hear that.

 

I remember similar situations in the past.

And what I did - hope I remember correctly - I walked through the registry and deleted all old SE entries.

 

Or You do a fast install of ST8 

Maybe a repair install can help.

 

 

 



regards
Wolfgang

Re: Solid Edge cleaner?

Esteemed Contributor
Esteemed Contributor

@LauraWatson, Why did you mark this "Solved"?! It is not.

Bruce Shand
ST9 MP10 - Insight - Win10 - K4200

Re: Solid Edge cleaner?

Esteemed Contributor
Esteemed Contributor

Anyway @hawcad, install, repair, modify, uninstall, regedit -- nothing works.

Bruce Shand
ST9 MP10 - Insight - Win10 - K4200

Re: Solid Edge cleaner?

Honored Contributor
Honored Contributor

Hi @bshand

 

 

if You try to reinstall the STwhat error message appears?

 

 



regards
Wolfgang