@bshand It has been noted that this Microsoft tool to fix issues related to Microsoft's Add/Remove Programs worked for you, and we [GTAC] will certainly refer to this tool in future.
However, please keep in mind that this is a Microsoft issue not a Solid Edge issue. GTAC only provides support for Siemens PLM products. We do not claim to be experts in Microsoft related issues nor do we provide support for Microsoft issues. If you want premium support for Microsoft issues then perhaps you should call Microsoft directly in future.
@vongahlen thanks for the tip.
" we [GTAC] will certainly refer to this tool in future."
That's all that needs to be said.
I would just like to state here that in no way should my suggestion that GTAC should add this to its toolbox be taken as a criticism of GTAC. I think the knowledge and responsiveness of GTAC is one of SE's greatest attributes. I probably needn't have said it but it was meant in the spirit of helpfulness not spite.