For the past 3 days the text profile worked fine. Troubleshot... I thought was the problem and was not. So, I am sending you a video on what is going on. Ordered part>Sketch>Text Profile>inserting text>Cut>. Then the text disappears.
Not sure what went wrong exactly there....but, try this...place the text profile as a "Sketch" first, then make a "Cutout" and in the "Cut - Create-From Options" drop down, choose "Select from Sketch".
Sean Cresswell Design Manager Streetscape Ltd Solid Edge 2019 [MP1] Classic [x3 seats] Windows 10 - Quadro P2000