Unable to open any environment

[DeepakSingh]

Hi,
I have a notebook with following specs:
RAM-8GB
HDD-1TB
GPU-NVidia GeForce 920MX(Dedicated)
Intel HD Graphics 620(Integrated)
OS-Windows 10 Pro 64bit

I have successfully installed Solid Edge ST8 on my laptop. The first window opens fine but whenever I select any of the environments, a Windows Installer window opens up which do not install anything and do not even get cancelled and Solid Edge becomes unresponsive. What can be the causes and how to fix it?

Thanks

[hawcad]

Hi @DeepakSingh

and which Solid Edge Maintenancne Pack are You using?

Ist there installed any of th MPs

For ST8 there should be the last MP available which might be 12 or 13

[DeepakSingh]

@hawcad
How to check that? Additionally I am using a student version of it.

Thanks

[DeepakSingh]

@hawcad
I just checked it out and it seems that I am using MP 0.
In about Solid Edge the version reads 108.00.00.091 x64.

Thanks

[hawcad]

Hi @DeepakSingh

Student version or Uiversity version?

For University versions it should be possible to get a Maintenance Pack by University admin

[DeepakSingh]

It is Academic version only.

[DeepakSingh]

@hawcad Here I have attached two screenshots related to the issue.

[hawcad]

Hi @DeepakSingh

maybe this could be the problem!

If tehre is no MP installed there might be a lot of problem issuesin there

[DeepakSingh]

@hawcad
How do I install MPs? Can you provide me links?

Thanks.

[hawcad]

Hi @DeepakSingh

so see link to another post with similar issue and the answer by Dave from Siemens:

https://community.plm.automation.siemens.com/t5/Solid-Edge-Forum/message-quot-Solid-Edge-doesn-t-wor...