We have with a shop floor PC with ST10 used in view mode to help with machine assembly. Previously "Viewer" was a separate application and has worked well for us. ST10 running in view mode is a big improvement as it provides much more flexibility for viewing with the ability show "Display Configurations" for example. When we initially set up view mode a few weeks ago it worked well. Now it is unbearably slow. We have installed the latest MP which did not help. It seems as though application has no priority. CPU usage usually spikes zoom or rotate, but this does not happen. I tried to give "Edge" a higher priority in the task manager, but this did not help either. All other applications on the viewer PC are working normally.
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Hi there @hyperset,
We have a few PC's about the shop with Solid Edge ST10 Viewer/2D installed, and have not had reports of any change in the performance from these.
Are all Windows & Antivirus updates applied?......have you tried a system reboot?, incase such an update is waiting for that action in the background.
Design Manager Streetscape Ltd
Solid Edge 2019 [MP3] Classic [x3 Seats - Cloud Enabled]
Windows 10 - Quadro P2000
Yes, reboot, Windows and AV all up to date. The application has no priority. Opening a file Solid Edge barely uses 1% of CPU, while everything else is idle and a total CPU utilization at less than 5%??? Other apps work nomally.
It is like trying to run Solid Edge on a 386.
All files are stored locally. Network connection is a slow wireless connection, but should not really be a factor if the files are stored locally?
Make sure that Part/Feature Library pane on Edgebar is not pointing to a network location. I have seen slowdowns due to this in the past as SE tries to refresh all the items in that folder periodically and if the path is slow or is broken it can slow SE down.
Nothing is pointing to a network location, every thing is local. I tried a few more things, this is what I found.
Try resetting your Solid Edge user preferences by performing the following:
Dave, thanks for the suggestion, I will try it this evening.
Just to make sure, is this the folder I should delete?
If Ross is the Windows user id that is logged in and experiencing slow performance, then yes.
Instead of deleting you could just rename if you are not comfortable with this process e.g.
C:\Users\Ross\AppData\Roaming\Unigraphics Solutions -> C:\Users\Ross\AppData\Roaming\Unigraphics Solutions_bak