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cannot find template in ST10

Experimenter
Experimenter

every now and then i get an error message where solid edge " CANNOT FIND THE TEMPLATE" I then have to close solid edge and restart, have never seen this happen in any previous version of solid edge. Any ideas?? i have installed the latest update but it is still doing it ??

6 REPLIES

Betreff: cannot find template in ST10

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Hi @Rebel_za

 

 

what's the path to the template folder?

 

Local or network drive?

If network, is the connection stable?

 

This is what would test next.

 

And to answer Your question, No I have not seen this message.

Neither in all version in past nor with ST10

 

regards
Wolfgang

Betreff: cannot find template in ST10

Experimenter
Experimenter

It is on a network, will check the stability next, Thanks.

Betreff: cannot find template in ST10

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Hi @Rebel_za

 

 

so I also would suggest to copy the templates onto a local drive, change those options and test it for a couple of days to see wether or not anything changes.

 

regards
Wolfgang

Betreff: cannot find template in ST10

Legend
Legend
We store the masters of templates and materials tables etc on the server but we copy them over to the local user as we kept running into the same problems with missing templates or materials file.

Betreff: cannot find template in ST10

Valued Contributor
Valued Contributor

@nanan00

Well the temlpates need to be saved in local device .....Your template folder should be as follows:::::::

 

 

 C:\Program Files\Solid Edge ST9\Template\ "and now the standarad folder" (for example ISO)

 

You need to paste your template here.

 

Let me know if the problem  is rectified

Betreff: cannot find template in ST10

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Shiv_Madan schrieb:

@nanan00

Well the temlpates need to be saved in local device .....Your template folder should be as follows:::::::

 

 

 C:\Program Files\Solid Edge ST9\Template\ "and now the standarad folder" (for example ISO)

 

You need to paste your template here.

 

Let me know if the problem  is rectified


Hi @Shiv_Madan

 

 

so this is something I can not fully agree with.

The typical installation and setting for a workgroup of Solid Edge users is, that the template path is a single folder at a server share, as well as as all preferences, tables, settings, mtl, etc.

 

And normally I have not seen any problems withi that configuration.

 

So the only reason I can imagine a interupt to the tamplate folder is a problem with network.

A timeout, etc.

 

So I always recommend my users to save setup files on server, giving clear name with group or company prefix to prevent an override by a Solid Edge standard name.

So this means for example, materila.mtl gets Company_Material.mtl, and so on.

 

And this policy did a good job for me for the last 15 - 20 years

 

 

regards
Wolfgang