Cancel
Showing results for 
Search instead for 
Did you mean: 

solidedge crashed

Solution Partner Pioneer Solution Partner Pioneer
Solution Partner Pioneer

hi all,

 

i am using the solidedge st9. while opening stp files the software showing error.

 

 

please help me how to solve the issue?

6 REPLIES

Re: solidedge crashed

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

What maintenance patch version are you running on ST9?

 

Are you attempting to open the STEP file on a write protected folder or disk?

 

What is the error... can you post a picture of the error?  Also, include the log file created by the translator which will be in the folder where the STEP file is located.



Ken
Production: ST10 MP9, Testing: SE 2019
http://Grundey.blogspot.com

Re: solidedge crashed

PLM World Member Phenom PLM World Member Phenom
PLM World Member Phenom

Double check your default templates.

 

Under the HELPERS tab in the OPTIONS dialog box, make sure the default templates actually point to a location that still exists.  For example, we changed all the default templates to our custom templates except for the Draft Symbol template.  Even though that template wasn't being used for a STEP conversion, the STEP import would fail due to that template missing from our custom location.


____________________________________
--Scott Wertel, P.E.

Re: solidedge crashed

Creator
Creator

question - are you running ST9 on Windows 10?

J.Liebert
Mitsubishi Electric
ST10 MP2
Insight
Win10

Re: solidedge crashed

Solution Partner Pioneer Solution Partner Pioneer
Solution Partner Pioneer

yes

Re: solidedge crashed

Solution Partner Pioneer Solution Partner Pioneer
Solution Partner Pioneer

please check the errorerror.JPG

Re: solidedge crashed

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Hi @shreeharsha1

 

 

maybe You have already answered this question, but which service pack have You in use?

 

And what is Your support saying about this issue?

 

 

regards
Wolfgang