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solidedge crashed

Solution Partner Pioneer Solution Partner Pioneer
Solution Partner Pioneer

hi all,

 

i am using the solidedge st9. while opening stp files the software showing error.

 

 

please help me how to solve the issue?

6 REPLIES 6

Re: solidedge crashed

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

What maintenance patch version are you running on ST9?

 

Are you attempting to open the STEP file on a write protected folder or disk?

 

What is the error... can you post a picture of the error?  Also, include the log file created by the translator which will be in the folder where the STEP file is located.



Ken
Production: SE 2019 MP5, Testing: SE 2020
http://Grundey.blogspot.com

Re: solidedge crashed

Gears Phenom Gears Phenom
Gears Phenom

Double check your default templates.

 

Under the HELPERS tab in the OPTIONS dialog box, make sure the default templates actually point to a location that still exists.  For example, we changed all the default templates to our custom templates except for the Draft Symbol template.  Even though that template wasn't being used for a STEP conversion, the STEP import would fail due to that template missing from our custom location.


____________________________________
--Scott Wertel, P.E.

Re: solidedge crashed

Creator
Creator

question - are you running ST9 on Windows 10?

J.Liebert
Mitsubishi Electric
ST10 MP2
Insight
Win10

Re: solidedge crashed

Solution Partner Pioneer Solution Partner Pioneer
Solution Partner Pioneer

yes

Re: solidedge crashed

Solution Partner Pioneer Solution Partner Pioneer
Solution Partner Pioneer

please check the errorerror.JPG

Re: solidedge crashed

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Hi @shreeharsha1

 

 

maybe You have already answered this question, but which service pack have You in use?

 

And what is Your support saying about this issue?

 

 

regards
Wolfgang