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Bug - Support For Frame

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Hi there,

 

I'm seeing a problem when an assembly contains frame elements, can't be viewed. An incomplete assembly file [have only tested this with one example file though] is shown....the rest of the assembly parts are visible, just the frame elements are missing.

 

See images below.

 

Portal assembly model display 

2018-02-15 (1).png

 

 Solid Edge assembly model display

Richmond-PS_IGP [Img-00].png

 

Is this a known issue, or am I not doing something correctly when uploading?

Sean Cresswell
Design Manager Streetscape Ltd
Solid Edge 2019 [MP3] Classic [x3 Seats - Cloud Enabled]
Windows 10 - Quadro P2000

6 REPLIES

Re: Enhancement - Support For Frame

Siemens Genius Siemens Genius
Siemens Genius

@SeanCresswell

 

Hello Sean,

 

I am not seeing the same issue when I upload my assembly with frame elements.  I would like to take a closer look at this specific assembly.  Is this an assembly that you can share?  Is so, and all the files are uploaded, you can just share the portal project with keith.cain@siemens.com.

 

Thanks,

Keith

 

Project Test Eng Adv

Mainstream Eng

Siemens Industry Sector

Siemens Product Lifecycle Management Software Inc.

* Opinions expressed are my own.

Re: Enhancement - Support For Frame

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Thanks @KeithCain.......shared that project to you now. Maybe it was something I did, and as I said, it is the only frame assembly I have tried it with. There are other PAR files that arent working in there also.

Sean Cresswell
Design Manager Streetscape Ltd
Solid Edge 2019 [MP3] Classic [x3 Seats - Cloud Enabled]
Windows 10 - Quadro P2000

Re: Enhancement - Support For Frame

Siemens Genius Siemens Genius
Siemens Genius

@SeanCresswell

 

Hi Sean,

 

With a quick look I see an issue that is causing part files to fail.  We have found that file names containing text inbetween brackets [xx] causes a problem.  We have a fix for this issue and hopefully will be pushing it up to the server soon.  I will relay to you when the push happens.  

 

I opened the assembly file in Design Manager and removed all brackets from the file names and uploaded to the portal.  I didn't see any failures.

 

Richmond-PS.png

 

 

One quick note:

Currently 2D drawing files will not have an image displayed in carousel.

 

 

 

Thanks,

Keith

 

Project Test Eng Adv

Mainstream Eng

Siemens Industry Sector

Siemens Product Lifecycle Management Software Inc.

* Opinions expressed are my own.

Re: Enhancement - Support For Frame

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Excellent, see, I knew it was something I did. Robot wink

 

Thank you very much @KeithCain.

Sean Cresswell
Design Manager Streetscape Ltd
Solid Edge 2019 [MP3] Classic [x3 Seats - Cloud Enabled]
Windows 10 - Quadro P2000

Re: Enhancement - Support For Frame

Siemens Genius Siemens Genius
Siemens Genius

@SeanCresswell

 

Hello Sean,

 

The fix has now been pushed to the Solid Edge Portal.  I've uploaded your original files and all files succeeded.  Please let me know if you have any additional problems.

 

Thanks,

Keith

 

Project Test Eng Adv

Mainstream Eng

Siemens Industry Sector

Siemens Product Lifecycle Management Software Inc.

* Opinions expressed are my own.

Re: Enhancement - Support For Frame

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Thanks @KeithCain,

 

I am currently re-uploading those problem files......they seem to be taking a long time.

But, sounds like it should be a success....thanks for adapting to suit my odd file naming schema. Robot wink

Sean Cresswell
Design Manager Streetscape Ltd
Solid Edge 2019 [MP3] Classic [x3 Seats - Cloud Enabled]
Windows 10 - Quadro P2000