Similar Problem. Have an ICON showing on my lower BAR "Click to go to SolidEdge" HOWEVER when it opens for the first time - I am required to enter the First Time User Info as the previous post indicated.
My ACER ASPIRE is now Running WIN 7 64bit with no other Glitches .(I have seen elsewhere that SE will not currently run WIN 8)
When I try to Confirm my LOST ID or PW - I get replied with " We Don't recognize You as a user???)
I have installed and used AD INVENTOR 2013, Sketchup 8 PRO and SolidWorks using Internet Downloads. SE should not be this frustrating.