Student Version ST10 Termination error

Experimenter
Experimenter

Hello Anyone who can help, I have downloaded student ST10 2X but will get an Termination message and the program will close. My computer specs are OK, my system meets all the ST10 hardware reqiremenst. Does any one know how I can get this to run. Thanks DennisST10 TERMINATION LOG.png

9 REPLIES

Betreff: Student Version ST10 Termination error

Esteemed Contributor
Esteemed Contributor

Hi @DennisSB

 

 

 

so I suppose You have downloaded it today and therefore the MP3 should be included in the download file too.

(See another post a couple of post earlier)

 

Your picture looks like for me as You have Win7 in use.

Take care that for any installation of any software You should turn of the UAC befroe and run as Admin.

Even if You are the system administrator.

I have learned that this is not the same for windows.

You can be the owner of the PC, You can be the Administrator of that system, but both seems not to be important for Windows Operating system, as long as Oou do not "Run the job as Admin".

 

This was something I had to learn on the hard tour when Win 7 was introduced.

 

Also see post regarding corrupted files from bad download and follow those instructions.

 

A more detailed info will be in the shown LOG file (according to the error message) 

Maybe this info can help to find out what is going on on Your computer

 



regards
Wolfgang

Re: Student Version ST10 Termination error

Siemens Phenom Siemens Phenom
Siemens Phenom

Please attach the crashlog file that is mentioned the crash dialog.  Once we have the file we may be better able to diagnose the root cause.

 

Thank you and regards,

 

-Dave 

Betreff: Student Version ST10 Termination error

Experimenter
Experimenter

Hi , Heres the crash file. Thanks Dennis

Re: Student Version ST10 Termination error

Experimenter
Experimenter

Hi , Heres the crash file.

Thanks Dennis

Re: Student Version ST10 Termination error

Experimenter
Experimenter

Betreff: Student Version ST10 Termination error

Esteemed Contributor
Esteemed Contributor

Hi there @DennisSB,

 

Looks to me like the first thing to look at, is you need to update your graphics driver. The r8.922 (2012) is a bit older, and seems the latest for your card & OS would be r15.7.1 (2015).....then is it persists, can look further.

 

http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064 

Sean Cresswell
Design Manager Streetscape Ltd
Solid Edge ST10 [MP3] Classic [x2 seats]
Windows 10 - Quadro P2000

Betreff: Student Version ST10 Termination error

Siemens Phenom Siemens Phenom
Siemens Phenom

The crashlog is indicating there are potentially graphics issues.  Therefore, as @SeanCresswell stated, look at getting the latest graphics driver.

Betreff: Student Version ST10 Termination error

Experimenter
Experimenter

Thanks Sean, that worked uploading 15.7.1 video card driver

Dennis

Betreff: Student Version ST10 Termination error

Esteemed Contributor
Esteemed Contributor

Excellent!......glad your up and running.

Sean Cresswell
Design Manager Streetscape Ltd
Solid Edge ST10 [MP3] Classic [x2 seats]
Windows 10 - Quadro P2000