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Active Workspace 3.3 Login issue

Experimenter
Experimenter

I am facing a login issue issue in Active Workspace 3.3. When we provide the username and password credentials in the login page and click signIn, its not logging in, instead we are landing in to the same login page. We are using 3 Jboss servers connected using a load balancer. We are using the load balacer url for the param value (tcSOAURL, redirectURL, soaPath) in the web.xml file. Kinldy suggest how to fix this issue.

 

1 REPLY

Re: Active Workspace 3.3 Login issue

Experimenter
Experimenter

Hi Kamaraj, 

 

Could you please post the error message also please check the below findings 

 

1) Check the 4T URL(Load Balancer URL)  which you provided during AWC War creation

2) Try by restarting the Pool Manager , Jboss. 

3)  Please share the error message which your facing in syslog 

 

Thanks and Regards, 

Praba