cancel
Showing results for 
Search instead for 
Did you mean: 

Active workspace 2.4.2 instalation

Experimenter
Experimenter

I have started installing Active workspace client 2.4.2  in windows server 2012 R2 but during installation i am getting a error whihc i am not able to solve from past two days. the error is

 

" *************************************************************************
Loading C:\SupportSW_TC\Teamcenter\Siemens\Teamcenter10\install\uninstall.xml
=====================================================
Processing <files> feature Active Workspace Client (Java EE)
Time: Tue Sep 29 08:51:57 IST 2015
=====================================================
*** Processing block Active Workspace Client (Java EE)/files:0
Unzip additional_applications/aws2/aws2stage.zip

Executing [echo n | "C:\SupportSW_TC\Teamcenter\Siemens\Teamcenter10\install\install\unzip" -o -d"C:\SupportSW_TC\Teamcenter\Siemens\Teamcenter10\aws2" "C:\Software_Dumps\Teamcenter\wntx64\additional_applications\aws2\aws2stage.zip"]

An error occurred during execution.  Stack trace follows...
com.teamcenter.install.util.gopher.Gopher.executeUnzip(Gopher.java:302)
com.teamcenter.install.util.gopher.Gopher.unzipAll(Gopher.java:235)
com.teamcenter.install.tem.tasks.DecompressorTask.execute(DecompressorTask.java:175)
com.teamcenter.install.tem.tasks.Task.execute(Task.java:120)
com.teamcenter.install.tem.tasks.blocks.CodeBlock.execute(CodeBlock.java:201)
com.teamcenter.install.tem.struct.TcFeature.processAction(TcFeature.java:1350)
com.teamcenter.install.tem.struct.TcFeature.process(TcFeature.java:1288)
com.teamcenter.install.tem.struct.TcFeature.process(TcFeature.java:1188)
com.teamcenter.install.tem.struct.TcFeature.process(TcFeature.java:1102)
com.teamcenter.install.tem.struct.TcFeature.unpack(TcFeature.java:1048)
com.teamcenter.install.tem.director.actions.UnpackAction.execute(UnpackAction.java:25)
com.teamcenter.install.tem.director.DirectorScript.execute(DirectorScript.java:142)
com.teamcenter.install.tem.director.Director.run(Director.java:120)
java.lang.Thread.run(Thread.java:745)
***
***   RETRY ATTEMPT
***
Unzip additional_applications/aws2/aws2stage.zip

Executing [echo n | "C:\SupportSW_TC\Teamcenter\Siemens\Teamcenter10\install\install\unzip" -o -d"C:\SupportSW_TC\Teamcenter\Siemens\Teamcenter10\aws2" "C:\Software_Dumps\Teamcenter\wntx64\additional_applications\aws2\aws2stage.zip"]

An error occurred during execution.  Stack trace follows...
com.teamcenter.install.util.gopher.Gopher.executeUnzip(Gopher.java:302)
com.teamcenter.install.util.gopher.Gopher.unzipAll(Gopher.java:235)
com.teamcenter.install.tem.tasks.DecompressorTask.execute(DecompressorTask.java:175)
com.teamcenter.install.tem.tasks.Task.execute(Task.java:120)
com.teamcenter.install.tem.tasks.blocks.CodeBlock.execute(CodeBlock.java:201)
com.teamcenter.install.tem.struct.TcFeature.processAction(TcFeature.java:1350)
com.teamcenter.install.tem.struct.TcFeature.process(TcFeature.java:1288)
com.teamcenter.install.tem.struct.TcFeature.process(TcFeature.java:1188)
com.teamcenter.install.tem.struct.TcFeature.process(TcFeature.java:1102)
com.teamcenter.install.tem.struct.TcFeature.unpack(TcFeature.java:1048)
com.teamcenter.install.tem.director.actions.UnpackAction.execute(UnpackAction.java:25)
com.teamcenter.install.tem.director.DirectorScript.execute(DirectorScript.java:142)
com.teamcenter.install.tem.director.Director.run(Director.java:120)
java.lang.Thread.run(Thread.java:745)
***
***   CANCELLED
***
=====================================================
Installation interrupted due the following reason:

Processing <files> of feature Active Workspace Client (Java EE) failed: Unable to unzip C:\Software_Dumps\Teamcenter\wntx64\additional_applications\aws2\aws2stage.zip to C:\SupportSW_TC\Teamcenter\Siemens\Teamcenter10\aws2:
The disk is full or a file is in use and could not be replaced.  Check that all files are closed and retry.
Time: Tue Sep 29 08:56:23 IST 2015
=====================================================

=====================================================
CommentStore
=====================================================
An internal error occured which has caused processing to stop.
    Severity: 1 (Severe)

=====================================================
Copying file C:\SupportSW_TC\Teamcenter\Siemens\Teamcenter10\install\configuration.xml to C:\SupportSW_TC\Teamcenter\Siemens\Teamcenter10\install\configuration1509290856.xml "

 

Kindly can anyone tell me that wats the problem and what is the solution.

 

Note: tried contacting GTAC and reply is pending. Attached log file for your understanding

1 REPLY

Re: Active workspace 2.4.2 instalation

Solution Partner Phenom Solution Partner Phenom
Solution Partner Phenom

The log didn't get attached so I'll only comment on what you've shown us so far.

 

The key statement:

The disk is full or a file is in use and could not be replaced.  Check that all files are closed and retry.

 

Indicates that the aws2stage.zip is in use, possibly from a previous attempt. There are several ways to free up a locked file so I'll let you google it yourself however the easiest is to reboot the machine.

 

Best,

/Randy


Randy Ellsworth, Teamcenter Architect, Applied CAx, LLC
NX 11.0.1.mp01 | SW 2016 | TcUA 11.2.3
Evaluating:AW 3.2