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Applying patch Tc8.3.3.9_i01_patch_5_wnti on TC 8.3 - TC fails to launch

Siemens Experimenter Siemens Experimenter
Siemens Experimenter

Need help on this issue.

 

I tried the below:-

Test Case 1:-

  1. I installed TC 8.3 with Foundation + TCII + CMM templates.
  2. I then applied the patch Tc8.3.3.9_i01_patch_5_wnti.
  3. Did the post patch update process of updating tcdata.

 

Test Case 2:-

  1. I installed TC 8.3 with Foundation template.
  2. I then applied the patch Tc8.3.3.9_i01_patch_5_wnti.
  3. Did the post patch update process of updating tcdata.

 

Now I am unable to login to TC. I tried with Java/JRE 1.6.14 and 1.7.0_21/51 but getting Java NULL pointer Exception.

2 REPLIES 2

Re: Applying patch Tc8.3.3.9_i01_patch_5_wnti on TC 8.3 - TC fails to launch

Siemens Legend Siemens Legend
Siemens Legend
did both test cases end up with the null pointer exception?
seems like a file in the portal\plugins directory got corrupt?!?
have you tried to run genregxml.bat?

Re: Applying patch Tc8.3.3.9_i01_patch_5_wnti on TC 8.3 - TC fails to launch

Siemens Experimenter Siemens Experimenter
Siemens Experimenter

Thanks...somehow it got resolved. Restarted the system and issue was not there.