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Can't install Teamcenter Extensions for Microsoft Office

Genius
Genius

Hello all

 

I can't install  Teamcenter Extensions for Microsoft Office

It shows that I have already install.

How can I deal with it?

I am use office 2016 and TC11.4

03_x_03_16-29-32.png

 

Thank you.

Teamcenter 11.4,Active Workspace 3.4
Solid Edge ST10
4 REPLIES

Re: Can't install Teamcenter Extensions for Microsoft Office

Phenom
Phenom

Did you have installed earlier version of Teamcenter Extension for MS Office in the system? Or do you install on a "clean" system?

Re: Can't install Teamcenter Extensions for Microsoft Office

Genius
Genius
Hello Arthur3

Yes,I had installed office 2013 before and I uninstalled it.
Than, Installed office 2016.
It is not "clean" system. It is my work laptop.
Teamcenter 11.4,Active Workspace 3.4
Solid Edge ST10

Re: Can't install Teamcenter Extensions for Microsoft Office

Phenom
Phenom

Try uninstall Office 2013 or Office 2016 with the easy fix tool from Microsoft:

 

https://support.office.com/en-us/article/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf...

 

Check that in Control Panel -> Programs and Features there is no Teamcenter Extensions for Microsoft Office, if it is there delete it.

Re: Can't install Teamcenter Extensions for Microsoft Office

Genius
Genius

Hello Arthur3

Sorry, I am late for respond this.
I check Programs and Features,I have a program call teamcenter application for office.
So I delete it.
And I reinstall office and Teamcenter Extensions.
The problem solved.
I can install it and use it.
Thanks a lot.

Teamcenter 11.4,Active Workspace 3.4
Solid Edge ST10