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Creating new users instead of the ones who are left

Solution Partner Valued Contributor Solution Partner Valued Contributor
Solution Partner Valued Contributor
Hi guys,

A simple question maybe but I wanted to see if there’s a better way to do this.
Suppose you creates 10 users in an organization.
One user leaves and a new one starts.
What do you do?
Delete the existing and add the new user?
Change the existing user’s name and login info with the new guy joined?
2 REPLIES

Re: Creating new users instead of the ones who are left

Valued Contributor
Valued Contributor

Hello, in the organization, when you deactivate the user, you can change the owner for all objects of the departing user to a new user, then you decide what to do with the deactivated user to delete or leave the user

Re: Creating new users instead of the ones who are left

Legend
Legend

Best and suggested approach is to

  1. Deactivate departing user (and all his/her group memberships).
  2. Optionally, transfer all objects owned by him/her to some other user. This is not necessary or can be done on as needed basis.
  3. Don't delete the user from the organization. This will retain valid audit history. Further it may be impossible to delete user because user and/or his group membership may be referenced on various signoffs and other system objects.
  4. Add new user.

If you are limited by # of available licenses (i.e. you don't have any free license available), then you won't be able to transfer ownership of departing users' objects to new user without adding new user first. But you can't add new user without deactivating departing user first. In that case, if you must, transfer object ownership of all objects owned by departing user to one of the already existing user.

 

I prefer not to transfer ownership and do it later on case by case.

 

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Thanks and Regards

Yogesh Fegade