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Re: Custom Release Status Icon does not render in Tc 11.4 RAC ?

Legend
Legend

@RandyEllsworth

 

I could see .png as file extension

 

image.png

Regards
Rafa

Re: Custom Release Status Icon does not render in Tc 11.4 RAC ?

Siemens Phenom Siemens Phenom
Siemens Phenom

Now you have file extensions turned on is your customer.properties file really a customer.properties, not e.g. customer.properties.txt?

 

Can you post the file just in case it's something strange, then I can try it on a system of mine?

 

I'm with @Jamie_Griffis and @RandyEllsworth.  It looks like you've done everything right.

Re: Custom Release Status Icon does not render in Tc 11.4 RAC ?

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Legend

@jonathan_morris

 

It is customer.properties file, I have attached the file with .txt extension as it is not allowing me to upload properties file

 

image.png

Regards
Rafa

Re: Custom Release Status Icon does not render in Tc 11.4 RAC ?

Gears Phenom Gears Phenom
Gears Phenom

I'd try a few more things... delete the RAC folder, run the genregxml.bat again. Did that work? If not, try to log into the computer as a different user. Try it on a different computer. Any luck? That is all the ideas that I have left. If you can't resolve it with that, then it is time for Gtac to get involved.

 

Jamie

Jamie Griffis | PLM Solution Architect | Engineering USA

Re: Custom Release Status Icon does not render in Tc 11.4 RAC ?

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Legend

@Jamie_Griffis

 

I cleared RAC cache and ran genregxml.bat for every test.

 

I did not try with diff user though, let me give it a shot at it

Regards
Rafa

Re: Custom Release Status Icon does not render in Tc 11.4 RAC ?

Solution Partner Esteemed Contributor Solution Partner Esteemed Contributor
Solution Partner Esteemed Contributor
Make the icon 16x16 pixels in size, and give the image a transparent background?
@Rafa2, please attach your PNG for @jonathon_morris too.

Randy Ellsworth, Teamcenter Architect, Applied CAx, LLC
NX 11 | SW 2016 | Creo 4 | TcUA 11.4
Evaluating: AW 3.4

Re: Custom Release Status Icon does not render in Tc 11.4 RAC ?

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Legend

@jonathan_morris

 

Attched is the custom icon

 

Icon is of 16x16 pixels in size and it has a white background

 

Regards
Rafa

Re: Custom Release Status Icon does not render in Tc 11.4 RAC ?

Legend
Legend

@jonathan_morris

 

I have installed a new instance of Teamcenter, 11.5 and I see it is working with no issues

 

Do we have to perform the same configuartion for every client machine to get it work on 4-tier or do we have any BMIDE approach to append custom release status next to Item revision?

Regards
Rafa

Re: Custom Release Status Icon does not render in Tc 11.4 RAC ?

Siemens Phenom Siemens Phenom
Siemens Phenom

Hi @Rafa2,

    Yes, you need to deploy the configuration to each of the clients.

    For customers that have a lot of clients they normally build a client image, and push it to all their clients via whatever software distribution system they use for everything else, rather than going around each client individually.

 

    I take it that we were unable to find a resolution to the issue with 11.4?

Re: Custom Release Status Icon does not render in Tc 11.4 RAC ?

Legend
Legend

@jonathan_morris

 

Yes, strange that instance is not responsive to release_status_list.

 

I might give a try in Production which is 11.4 and see how it works.

 

Thanks for help again!!

Regards
Rafa