So we are using the AWC 3.2 and we do not want the default capability of Teamcenter of showing a dataset(jpg,png) as the thumbnail for an item.
I believe the below solution applies the fix for version 3.3.
What would be your suggestions for version 3.2?
Yes, tried "If no thumbnail image is desired, remove all values from the TC__thumbnail_relation_order preference."
but it did not work. The thumbnail is still shown.
Hopefully this should fulfill the requirement.
What version of TC are you using? There are 2 preferences that work together and have been used since AW2.x. What are your values for both?
What is the behavior you want to see in AW -no thumbnail at all for anything? I know there are some issues with these preferences depending on your TC version and it is fix in specific versions.
The default values are a list of relations used by our data model.
- IMAN Spec
EDIT:EDIT TC 11.2.3
: AWC 3.2
Similar problem reported against TC18.104.22.168 on PR#7854204 - says resolved in TC11.3. This says the preferences is not honoring the order. I would suspect that it also would not honor if you removed all values. You should call Gtac to confirm.
Determines whether to display thumbnail images in thin client pages.
This one also did not work.
And neither did removing all the values from -
Is Calling GTAC the only option?
Do you have a webkey account to log into the Gtac Solution Center site? You can search for similar problems that have been reported to Gtac. They will have IR, PR or ER number listed. If you search by your preferences, you can find the PR that I mentioned before.
EDIT: I login to WebKey, but I have never provided a SoldTo/Webkey Access Code. So I think I need to start there.
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