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Datasets (PDF, Word and NX) is not opening

Experimenter
Experimenter

We are not able to open any dataset in our envoironment. Please someone help.

 

Log Details :

 

ERROR: 19:57:26,910 - Shell.run:?
Error in running command:
C:/splm/TC101/portal/runner
-vieworedit=Edit
-action=O
-tool=PDF_Tool
-applicationName=pdf.bat
-mime=application/pdf
C:\Users\SRIDHA~1.C\AppData\Local\Temp\tc_sridharan.kc_0_1462976837010\DeliverySpecification.pdf

java.io.IOException: Cannot run program "C:/splm/TC101/portal/runner": CreateProcess error=2, The system cannot find the file specified
at java.lang.ProcessBuilder.start(Unknown Source)
at java.lang.Runtime.exec(Unknown Source)
at java.lang.Runtime.exec(Unknown Source)
at com.teamcenter.rac.util.Shell.run(Unknown Source)
at com.teamcenter.rac.aif.AIFShell.run(Unknown Source)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:54)
Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified
at java.lang.ProcessImpl.create(Native Method)
at java.lang.ProcessImpl.<init>(Unknown Source)
at java.lang.ProcessImpl.start(Unknown Source)
... 6 more
WARN : 20:01:06,236 - InteropSessionManager.startLogging:?
------ Interop Module: warn log level ------

ERROR: 20:01:16,416 - Shell.run:?
Error in running command:
C:/splm/TC101/portal/runner
-mime=application/ugmportal
"C:\Users\SRIDHA~1.C\AppData\Local\Temp\NX_Nav_.plmxml"
-passthrough
-application_id=TcEng
-user_action_flags=0x0
-opts
-http_url=http://cgtsapp26070.s2.ms.xxxxxx.com:8080/tc/aiws/aiwebservice
-soa_url=http://cgtsapp26070.s2.ms.xxxxxx.com:8080/tc
-http_cookie=IMAN=0c120000000000sridharan.kc573493658eb6b5b6c41df51f42; path=/;
-http_vmid=BDC6-L-5K5KMV1.SharedSession
"-role=ALL"
-portalinfo=localhost:2377Smiley TongueROCESS_COMMAND_LINE%0D%0A-invoke%3Dcom.teamcenter.rac.commands.objectschanged.ObjectsChangedCommand+-uids%3D%25s+-src%3Dsridharan_kc%40PROD%0D%0A:sridharan_kc@PROD
4-tier

java.io.IOException: Cannot run program "C:/splm/TC101/portal/runner": CreateProcess error=2, The system cannot find the file specified
at java.lang.ProcessBuilder.start(Unknown Source)
at java.lang.Runtime.exec(Unknown Source)
at java.lang.Runtime.exec(Unknown Source)
at com.teamcenter.rac.util.Shell.run(Unknown Source)
at com.teamcenter.rac.aif.AIFShell.run(Unknown Source)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:54)
Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified
at java.lang.ProcessImpl.create(Native Method)
at java.lang.ProcessImpl.<init>(Unknown Source)
at java.lang.ProcessImpl.start(Unknown Source)
... 6 more

1 REPLY

Re: Datasets (PDF, Word and NX) is not opening

Genius
Genius

Have you modified the environment the day before?

Check the FMS_HOME settings it's correct.

Verify that FSC service is running correct.

Check if the fault on all clients or just on one.

... then it it still persist I suggest to contact GTAC or Siemens partner.