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ERROR: Failed to start application UGManager

Pioneer
Pioneer

Hi,

 

I am trying to launch NX 11 from TC but getting the below error.

Capture.JPG

 

Can any one help me how to solve this error?

6 REPLIES

Re: ERROR: Failed to start application UGManager

Hi @Bhavik_S,

Verify the correct path of 'start_nxmanager.bat' in the registry "HKEY_CLASSES_ROOT\ugmportalfile\Shell\Open\Command".

 

Ganesh Kadole, QA Analyst (PLM), SQS
Testing: NX 10 | NX 11 | TCIN
TC 11.2 | TC Vis 11.3 | AWC 3.2

Re: ERROR: Failed to start application UGManager

Pioneer
Pioneer

Hi @Ganesh_Kadole

 

I have checked and some Variable is set there instead of the specific path.

Variable name is %TC_NX_START%

Re: ERROR: Failed to start application UGManager

Pioneer
Pioneer

Hi,

 

have to checked configuration file. Make sure both are installed.

int.jpg

Santosh

Re: ERROR: Failed to start application UGManager

Solution Partner Phenom Solution Partner Phenom
Solution Partner Phenom

Here are the steps to debug the connection:

 

1. Test ugs_router, run from a Teamcenter command prompt:

If testing 4-tier then set these first

set UGII_UGMGR_COMMUNICATION=http
set UGII_UGMGR_HTTP_URL=http://yourhost:8080/tc

Then for 4-tier or 2-tier run

 

%UGII_BASE_DIR%\UGII\ugs_router -ugm

Validation: NXManager started and log on was ok.

 

Note: Uses OS user for login

 

2. Test MIME type ugmportal, run from a Teamcenter command prompt:

cd /d C:\Siemens\TCPD\TCADM\portal
runner -mime=application/ugmportal

Note: C:\Siemens\TCPD\TCADM\portal is my %PORTAL_ROOT% (OTW clients will see rac instead of portal).

 

Validation: You should see a pop-up.

No pop-up means you have a MIME type issue. Likely a missing entry.

 

Search for registry keys:

HKEY_CLASSES_ROOT\ugmportalfile\Shell\Open\command
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ugmportal\Shell\Open\command

The value should point to %PORTAL_ROOT%\start_ugmanager.bat  e.g. C:\Siemens\TCPD\TCADM\portal\start_ugmanager.bat

 

Validation: Ensure the entries are set and correct.

 

Tip: You can review more of the required registry entries by opening INSWEB\icd\nx4t.icd and finding the <regfile> section (INSWEB is installed for OTW).

 

3. Feature: NX Rich Client Integration

Launch TEM and proceed until you get to "Features"

Expand Teamcenter Integration for NX

Validation: The feature "NX Rich Client Integration" is installed (checked).

 

You should be able to launch NX without issues by following this method.


Randy Ellsworth, Teamcenter Architect, Applied CAx, LLC
NX 11.0.1.mp01 | SW 2016 | TcUA 11.2.3
Evaluating:AW 3.2

Re: ERROR: Failed to start application UGManager

Pioneer
Pioneer

Hi,

 

Thanks for the solution.

 

Re: ERROR: Failed to start application UGManager

Pioneer
Pioneer

Hi,

 

It's giving the error because NXManager is not installed.

By installing it, error got solved.