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Error (39014) occurred while performing a licensing operation

Hi,

 

I am trying to upgrade from TC 8.3.3 to TC 10.1.6 on SunServer, it fails at step 50 of 179 complaining about some duplicate properties. So I am trying to remove those duplicate properties using command line utility "business_model_updater", but I get the below error:

 

"Error occured while performing a licensing operation"

 

I can login to Oracle database using sqlplus with infodba login.

 

If I try to run "list_users", I get a similar error:

 

Error (39014) : License usage record creation failed for the user infodba

ERROR - 2017/2/15-17:55:50.184 UTC - NoId - 39014 - Error (39014) occurred while performing a licensing operation. Please contact your Teamcenter administrator

 

Please let me know any ideas to fix this issue.

 

Thanks,

Ajay