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Error I need your help.


Because of the FCC error, I accidentaly delete the "FCCCashe Folder" and "FSCCashe Folder"directly from local flder. The error saids "FCC is not enabled Please Contact system administrator ".


I am using TC 10.

To fix the error, I did use the command "Fccstat -clear" and "Fccstat -start" and "Fccstat -status" on cmd.

But this comand was not working to this error.

So I decided to delete the folder called "FCCCashe Folder" and "FSCCashe Folder"

(• C:\Users\<username>\FCCCache
• C:\Users\<username>\Siemens\logs)

And also log file I found was in User folder.



But when I login to TC, I continue to get the error saying

"FCC is not enable. Please contact system administrator. ClientRequestException: No_ROUTE_3.(No localization for this text file in package: com.teamcenter.fms.clientcache) "


How should I do to fix this error?

Please help me out.



Re: Error I need your help.

Make sure environment variable FMS_HOME is set correctly to %TC_ROOT%\tccs

Re: Error I need your help.

Yes I already did it.

But I delete the folder called "FSCCashe " and "FCCCashe".


Do I have to install the rich client again?

Re: Error I need your help.

If you restart the FSC service the folders should be created automatically.

Reboot the system if that doesn't help.

Stefan Pendl, Systemmanager CAx, HAIDLMAIR GmbH
Production: NX10.0.3, VERICUT 8.0, FBM, MRL 3.1.4 | TcUA 10.1 MP7 Patch 0 ( | TcVis 10.1
Development: VB.NET, Tcl/Tk    Testing: NX11.0 EAP, NX12.0 EAP

How to Get the Most from Your Signature in the Community

Re: Error I need your help.

I did reboot the PC.
I also deleted the file on user folder (c→User→My account)

I would like not to reinstall the tc which have 4 tier and 2 tier
Accepted by topic author Gimec
‎06-16-2016 08:38 PM

Re: Error I need your help.

make sure the service Teamcenter FSC Service FSC_XXX_Administrator is runing
if its not and you can't start it then search it log for the reason

Re: Error I need your help.

Thank you for the answer. 
I needed to re-install TC as the necessary files was deleted because of "Windows Recovery System"