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Error I need your help.

Valued Contributor
Valued Contributor

 

Because of the FCC error, I accidentaly delete the "FCCCashe Folder" and "FSCCashe Folder"directly from local flder. The error saids "FCC is not enabled Please Contact system administrator ".

 

I am using TC 10.

To fix the error, I did use the command "Fccstat -clear" and "Fccstat -start" and "Fccstat -status" on cmd.

But this comand was not working to this error.

So I decided to delete the folder called "FCCCashe Folder" and "FSCCashe Folder"

(• C:\Users\<username>\FCCCache
• C:\Users\<username>\Siemens\logs)

And also log file I found was in User folder.

 

 

But when I login to TC, I continue to get the error saying

"FCC is not enable. Please contact system administrator. ClientRequestException: No_ROUTE_3.(No localization for this text file in package: com.teamcenter.fms.clientcache) "

 

How should I do to fix this error?

Please help me out.

 

6 REPLIES

Re: Error I need your help.

Phenom
Phenom
Make sure environment variable FMS_HOME is set correctly to %TC_ROOT%\tccs

Re: Error I need your help.

Valued Contributor
Valued Contributor

Yes I already did it.

But I delete the folder called "FSCCashe " and "FCCCashe".

 

Do I have to install the rich client again?

Re: Error I need your help.

Esteemed Contributor
Esteemed Contributor

If you restart the FSC service the folders should be created automatically.

Reboot the system if that doesn't help.

Stefan Pendl, Systemmanager CAx, HAIDLMAIR GmbH
Production: NX10.0.3, VERICUT 8.0, FBM, MRL 3.1.4 | TcUA 10.1 MP7 Patch 0 (10.1.7.0) | TcVis 10.1
Development: VB.NET, Tcl/Tk    Testing: NX12.0

How to Get the Most from Your Signature in the Community

Re: Error I need your help.

Valued Contributor
Valued Contributor
I did reboot the PC.
I also deleted the file on user folder (c→User→My account)

I would like not to reinstall the tc which have 4 tier and 2 tier

Re: Error I need your help.

Solution Partner Genius Solution Partner Genius
Solution Partner Genius
make sure the service Teamcenter FSC Service FSC_XXX_Administrator is runing
if its not and you can't start it then search it log for the reason

Re: Error I need your help.

Valued Contributor
Valued Contributor

Thank you for the answer. 
I needed to re-install TC as the necessary files was deleted because of "Windows Recovery System"