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Error in Dispatcher client log by loader

Pioneer
Pioneer

Hi All,

I installed dispatcher and configured custom translator cgm2tiff.It is working and translating successfully and tiff files getting generating successfully.

 

But due to error occuring in dispatcher client log at the end, I am getting error mail as these requests got failed, though tiff file got generated successfully.

 

log.PNG

 

Kindly please help to resolve this issue.

 

 

Thanks & Regards,

Harish

2 REPLIES 2

Re: Error in Dispatcher client log by loader

Siemens Legend Siemens Legend
Siemens Legend
did you update your ACL so that dcproxy can update the status of the DispatcherRequest object?
https://docs.plm.automation.siemens.com/tdoc/tc/12.1/help/#uid:EtsGenPanel

can you raise the log level to DEBUG of DispatcherClient and try again?

Re: Error in Dispatcher client log by loader

Pioneer
Pioneer

Hi @MarkusK,

 

Thanks for the help,initially I have configured these cgm2tiff tanslator in TC10.3 and configured ACL for dispatcher, it worked, translated and didn't receive any error by loader on dispatcherclient log.

Recently have upgraded to TC11.3, configured cgm2tiff similarly and I didn't touch this dispatcher ACL after upgrade, since it will be similiar. 

I didn't receiving any error on dispatcher client log for other OOTB translator requests.

 

In the reply,had mentioned update ACL, shall I know whether I have to do some change on ACL for dispatcher after upgrade.

 

Thanks & Regards,

Harish