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Locale setting on 4tier


we have opened our company firewall for a supplier to access our TC-4TRC, the supplier is in china. so gave him the same OTW install link that we use for NorthAmerica site.


Now he is getting eblow error after launch TC and before entering his userid/password, please suggest me if i need to build  separate distribution for different language





Re: Locale setting on 4tier

Solution Partner Legend Solution Partner Legend
Solution Partner Legend
We have faced this error several times. this occurrs because the same user (here infodba) tries to share the same instance of tc server, but with different locale, which is not possible.
Try logging in with other user.
But if you want to use the same user, then launch the RAC on this client also in en_US locale. (portal.bat -nl en_US)