I created some subscriptions for Check-out events on few Objects and Object-Class types. I have set all appropriate Preferences mentioned in the subscription admin document. Frequency for all subscriptions is "immediately".
After I performed checkout on several such objects, I can see several events created (with event_state=0) in Subscription Administration . But no emails have been sent; neither on TC-Mailbox or on specified email server ( SCM_notification_mode=3 i.e. deliver as both, SMTP email and User's inbox)
Does anyone have an idea what could be wrong ? I am using Tc 11.2.1.
Started the daemon 'subscriptionmgrd' in a cmd on server and the emails were found in Subscription Messages folder under My Worklist.
Hi @ArdenBedell, thanks for your response. I had already set the "Mail_OS_from_address" preference with my official email address. I have also checked all preferences containing *mail* and set appropriate values; but it's not working somehow!
in that case I will rather stop here, because it's not my main requirement to get the emails working. I am okay as the subscription is working. I have to replace the default SMTP_mail_notify handler with a custom one.
I was still trying to make emails work for my own learning or because it may be useful for future requiements. Thanks for your replies.