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NxManger and TC 4tier session time outs

Pioneer
Pioneer

Hello Admin

Request comments on our server settings,

 

we deployed single signon last week and changed our servermanager to J2EE. and lot of user or complaing about Time out issue. in many case

 

  1. user leave session overnight (NX and 4Tier RAC)
  2. come in morning, TC session reconnects, but  NX session gives out a error like below
  3. I can see in poolmanager log that there were HardTime outs for editmode (NX??)

image.png

 

Capture3.PNG

 

we are attributing these to 

 

  1. Our poolmanager setting
  2. Time out setting sin Webclient

 

Here is our Poolmanager setting, we are planing, we have 61 licenses and no limitation on server resources, and cuncurrent usage will be 25-30 as we are still initial phase of Temacenter deploymnet

 

 

Spoiler
PROCESS_MAX=61

PROCESS_WARM=10

PROCESS_TARGET=0700 25, 1900 15

Here is session time out from web cleint

 

 

Capture5.PNG

 

Thanks in Advance

 

1 REPLY

Re: NxManger and TC 4tier session time outs

Creator
Creator
Hello

Yes, the NX manager cannot realy reconnect to a new session. Sometimes it happend to me that there seems to be a reconnect, but then there are problems in NX. Mostly the session drops while the system goes to backup.

Check if there is a TC shutdown in thr night, maybe for backup, then you have the reason for you lost connection. Sometimes its not a tc shutdown, its an other IT maintanance process in the night that cut the connection. Check this also...

Greetings Jens