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On Windows Server 2016 tcserver.exe crashes randomly

Legend
Legend

Hi,

 

anybody running Teamcenter on Windows Server 2016?

On stopping/logging out the tcserver process randomly crashes.

end of logfile when crashing:

INFO - 2018/07/16-04:46:02.453 UTC - Thread-16580: - Accept aborted.- Teamcenter.SOA.Tctp
INFO - 2018/07/16-04:46:02.453 UTC - Thread-16580: - TctpServer tcserver285@PoolA@3428@server is stopped.- Teamcenter.SOA.Tctp
INFO - 2018/07/16-04:46:02.453 UTC - NoId - Teamcenter Server Exiting. - Teamcenter.SOA.tcserver_itk_main

 

end of logfile when not crashing

INFO - 2018/07/16-04:32:02.378 UTC - Thread-15016: - Accept aborted.- Teamcenter.SOA.Tctp
INFO - 2018/07/16-04:32:02.479 UTC - Thread-15016: - TctpServer tcserver284@PoolA@3428@server is stopped.- Teamcenter.SOA.Tctp
INFO - 2018/07/16-04:32:02.479 UTC - NoId - Teamcenter Server Exiting. - Teamcenter.SOA.tcserver_itk_main
POM enquiries statistics: created 172, undone 0, deleted 106, queried 564
@@@ End of session Mon Jul 16 06:32:02 2018 W. Europe Daylight Time

 

3 REPLIES

Re: On Windows Server 2016 tcserver.exe crashes randomly

Phenom
Phenom

Hello, which version of Teamcenter are you using? As far as I understand you are using J2EE Server Manager, write that you use Jboss or something else and what version

Re: On Windows Server 2016 tcserver.exe crashes randomly

Legend
Legend

Hi,

 

using J2EE Server with apache-tomcat-8.0.27

Teamcenter Version 11.3, just patched to 11.3.0.1_a01_1

 

 

Re: On Windows Server 2016 tcserver.exe crashes randomly

Phenom
Phenom

Hello, I checked that your version of Teamcenter is compatible with Windows Server 2016. I think you need to try to enable advanced logging to understand the cause of tcserver.exe crashes. You should also consider the option if you use customization, that it can also affect the process crash of tcserver.exe

 

Server manager logging
https://docs.plm.automation.siemens.com/tdoc/tc/11.3/help#uid:xid1256816:index_plm00102:id1683912:xi...

Logging for business logic servers
https://docs.plm.automation.siemens.com/tdoc/tc/11.3/help#uid:xid1256816:index_plm00102:id922526:xid...

Enterprise tier logging
https://docs.plm.automation.siemens.com/tdoc/tc/11.3/help#uid:xid1256816:index_plm00102:id922526:xid...

Setting environment variables for logging
https://docs.plm.automation.siemens.com/tdoc/tc/11.3/help#uid:xid1256815:index_plm00026:id314686:set...