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Rich client Windows 10 issue

Genius
Genius

Hello;

I have set up OTW server for installing rich clients. Now we can install rich client on windows 7 but recently I wanted to install it on windows 10 and in the middle of installation it stops with an error:"regCreateKey: 5".

 

what is the issue?

 

BR.

3 REPLIES 3

Re: Rich client Windows 10 issue

Solution Partner Honored Contributor Solution Partner Honored Contributor
Solution Partner Honored Contributor
The error indicates you do not have write access to the registry.

Is UAC disabled or maybe you are not installing with admin rights?
Note: just because you're logged in as an admin does not grant admin rights in Win10. You actually have to run the IE browser w/Run as administrator same as you would for the command line.

Randy Ellsworth, Teamcenter Architect, Applied CAx, LLC
NX 11 | SW 2016 | Creo 4 | TcUA 11.4
Evaluating: AW 3.4

Re: Rich client Windows 10 issue

Genius
Genius

Hi;

Yes, I have put UAC to never notify. I guessed it could be access issue but I didn't try to run IE as admin.

I will test it and reply the result here.

 

Thanks so much.

BR

Re: Rich client Windows 10 issue

Genius
Genius

Hi

It is solved. I ran IE as admin.

 

Thanks.