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Server Reassigned message when saving assembly

Valued Contributor
Valued Contributor

TC 11.3.0.1_a01

NX 11.0.2.7 MP5

 

We are experiencing that in TC11.3 environment Save command triggers Server Reassigned error when saving an assembly. Saving single parts seems to work fine. In 11.2.2 it worked fine. 

 

server_reassigned.jpg

 

Here's some lines from the NX log

 

TCIN PDM Save Service : PartSaveService::CreateNewParts CreateOrUpdateParts status=1
Teamcenter Integration: Starting structure save in PDM
Teamcenter Integration: Component(s) create=1 update=0 delete=0 incomplete=TRUE  for %UGMGR=V3.2 PH=DYCAAECS4V7_HD PRH=ZbHAAECS4V7_HD PN=069984 PRN=A RT="has shape" AT="UG master part file"  in PDM
Teamcenter Integration: Total components: created/updated=1

NX Manager: Saving assembly arrangements of '%UGMGR=V3.2 PH=DYCAAECS4V7_HD PRH=ZbHAAECS4V7_HD PN=069984 PRN=A RT="has shape" AT="UG master part file" '.

NX Manager: Sending assembly arrangement PLMXML document to Teamcenter
Teamcenter Integration: Arrangement PLMXML import to Teamcenter finished in  cpu    0.000, real    1.340
Teamcenter Integration: Done saving assembly arrangements of '@DB/069984/A' in  cpu    0.015, real    1.353
Teamcenter Integration: Finished structure save in PDM
save_part: Try to read because needs extra data for QAF
  RM_save_part "%UL=V1.0 PH=DYCAAECS4V7_HD": CPU time:   0.000 secs, Real time:  0.003 secs
  CM_save_part "%UL=V1.0 PH=DYCAAECS4V7_HD": CPU time:   0.000 secs, Real time:  0.000 secs
  EXP_save_part "%UL=V1.0 PH=DYCAAECS4V7_HD": CPU time:   0.000 secs, Real time:  0.000 secs
  OCC_save_part "%UL=V1.0 PH=DYCAAECS4V7_HD": CPU time:   0.515 secs, Real time:  0.535 secs
  Saved Basic "%UGMGR=V3.2 PH=DYCAAECS4V7_HD PRH=ZbHAAECS4V7_HD PN=069984 PRN=A RT="has shape" AT="UG master part file" " itself, cpu    0.999, real   18.001
Teamcenter Integration: The server returned an internal severe error : tcserver16@8085@mt-tcapp03@5416: No response received.
*** EXCEPTION: Error code  940609 in line 37 of D:\workdir\reference\NX1102_7\src\pdmservices\no\ind\PDM_Services_ProtectedCall.cxx at Mon Feb 05 14:06:34 2018 Central European Standard Time
+++ Soa exception in SOA client : tcserver16@8085@mt-tcapp03@5416: No response received.

....

>>>> Error code  940609 caught in file "D:\workdir\reference\NX1102_7\src\part\no\ind\Part_BasicSaveManager.cxx" at line number 2101
Total save time: CPU time:   2.215 secs, Real time: 24.010 secs
Teamcenter Integration: The server returned reassignment notification : The server was reassigned.

Teamcenter Integration: Server version: V11000.2.4.41_20180111.00
Teamcenter Integration: Server locale is en_US
Teamcenter Integration: Server encoding is windows-1252
&MACRO FOCUS CHANGE IN 1
&MACRO MESSAGE_BOX -3, A new Teamcenter server has been assigned to this session, possibly due to a long period of inactivity.  The NX session is
&MACRO MESSAGE_TEXT  inconsistent with the new server.
&MACRO MESSAGE_TEXT  Click 'OK' to continue in the current session.  The system will try to recover.  There may be errors which can be ignored.
&MACRO MESSAGE_TEXT  It is recommended that you save, close and re-open any parts in this session after reconnecting.
&MACRO MESSAGE_TEXT  Click 'Cancel' to exit the current session.  Unsaved data may be recovered using the 'Rescue Session Data'.
Teamcenter Integration: response = -3
*** EXCEPTION: Error code  920037 in line 157 of D:\workdir\reference\NX1102_7\src\pdmservices\no\ind\PDM_Services_SoaClientInternalServerException.cxx at Mon Feb 05 14:07:41 2018 Central European Standard Time
+++ The server was reassigned.

....

>>>> Error code  920037 caught in file "D:\workdir\reference\NX1102_7\src\pdmservices\no\ind\PDM_Services_SoaClientInternalServerException.cxx" at line number 176
>>>> Error code  920037 caught in file "D:\workdir\reference\NX1102_7\src\assyint\no\ind\AssyUI_Navigator_Manager.cxx" at line number 2043
>>>> Error code  920037 caught in file "D:\workdir\reference\NX1102_7\src\assyint\no\ind\AssyUI_Navigator_AntUpdateManager.cxx" at line number 484
&MACRO FOCUS CHANGE IN 1
&MACRO MESSAGE_BOX -2, Unable to access the Teamcenter server - restart NX to reconnect.
069984/A-2382-ASM-05-DetailedStructure failed to save (when trying to save 069984/A-2382-ASM-05-DetailedStructure) with code 940609 "An internal error occurred in the Teamcenter SOA client"
&MACRO FOCUS CHANGE IN 1
&MACRO MESSAGE_BOX -2, The following objects failed to save:
&MACRO MESSAGE_TEXT  
&MACRO MESSAGE_TEXT  
&MACRO MESSAGE_TEXT  While saving 069984/A-2382-ASM-05-DetailedStructure:
&MACRO MESSAGE_TEXT      069984/A-2382-ASM-05-DetailedStructure -  An internal error occurred in the Teamcenter SOA client
JavaScript Console Message: HST/1

	Line number: 11
	Source id: http://mt-tcapp03:8080/awc/assets1515081903457/js/bootstrap.js
LoggerCallback: WARNING - Selected Revision Rule is not available in loaded Revision Rules
&MACRO MENU, 0, UG_HELP_SYSTEM_LOG UG_GATEWAY_MAIN_MENUBAR <RibbonFileBar->BackStageBar->LeftBackStageGroup->rbn_file_tab_help_cascade.csb> ## ! 

And from TC log:

FATAL - 2018/02/05-13:06:34.047 UTC - 192.168.50.120.72879.extuser1.00230.Svr - -1073741819: error_-1073741819 - Exception code: EXCEPTION_ACCESS_VIOLATION: Teamcenter Server Terminating. - Teamcenter.SOA.tcserver_itk_main at D:\workdir\tc11301_a01_win64\src\server\tcgateway\main\tcserver_itk_main.cxx(316)

....

INFO - 2018/02/05-13:06:34.406 UTC - 192.168.50.120.72879.extuser1.00230.Svr - Created a Stack dump file: C:\Users\infodba\AppData\Local\Temp\tcserver203827a4.dmp : - Teamcenter.SOA.tcserver_itk_main at D:\workdir\tc11301_a01_win64\src\server\tcgateway\main\tcserver_itk_main.cxx(335)
INFO - 2018/02/05-13:06:34.406 UTC - Thread-3676: - Accept aborted.- Teamcenter.SOA.Tctp
INFO - 2018/02/05-13:06:38.781 UTC - Thread-3676: - ************* Worker thread not deleted: Worker-3- Teamcenter.SOA.Tctp
INFO - 2018/02/05-13:06:38.781 UTC - Thread-3676: - TctpServer tcserver16@8085@mt-tcapp03@5416 is stopped.- Teamcenter.SOA.Tctp
INFO - 2018/02/05-13:06:38.781 UTC - mt-tcapp03.03676 - Teamcenter Server Exiting. - Teamcenter.SOA.tcserver_itk_main

Any idea why this is happening? 

 

1 REPLY

Re: Server Reassigned message when saving assembly

Creator
Creator

Hi,

 

Did you get a solution for this.

I'm also facing the same error.

 

 

Thanks!