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Structure Manager BOM items are become 'unreadable'

BOM items in structure manager is now Unreadable and not able access it anymore.
It was opening properly before.
General search opens the PDF contents of the items however item does not gives any records.
7 REPLIES 7

Re: Structure Manager BOM items are become 'unreadable'

Phenom
Phenom

Most probable reason could be that the user doesn't have READ access to the Item and Revision.

Check with Sys Admin with bypass to ensure the BOM is loaded properly

Then check which AM rule is revoking access to the user

Re: Structure Manager BOM items are become 'unreadable'

Solution Partner Honored Contributor Solution Partner Honored Contributor
Solution Partner Honored Contributor
Another possible cause is an illegal character. Something else to check for besides permissions as @Mahendra points out.

Randy Ellsworth, Teamcenter Architect, Applied CAx, LLC
NX 11 | SW 2016 | Creo 4 | TcUA 11.4
Evaluating: AW 3.4

Re: Structure Manager BOM items are become 'unreadable'

Legend
Legend
.... And yet another possible cause would be that the item of the occurrence is not yet imported at your site (if you are using multi-site)
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Thanks and Regards

Yogesh Fegade

Re: Structure Manager BOM items are become 'unreadable'

Thanks a lot for the suggestions Mahendra.
Will check and update.

Re: Structure Manager BOM items are become 'unreadable'

Thanks Randy.
Will check and update

Re: Structure Manager BOM items are become 'unreadable'

Thanks Yogesh
Will check and update

Re: Structure Manager BOM items are become 'unreadable'

Thanks Mahendra,

 

As per your suggetions i have checked with Admin bypass role where observed that items were part of Project Data folder of certain Project, removed the items to fix the issue.